Experience Inc. Jobs

JOB REQUIREMENTS: Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description The world of finance moves fast. At FIS, we\'re faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we\'d like to know: Are you FIS? About the Role: This role concentrates on your knowledge of deposits and deposit functions within banking. Our most successful team members have extensive banking background and understand how banks serve their customers. This includes understanding how a bank thinks about the products and services offered, to how the bank manages operations and delivers a unique customer experience across the customer\'s life cycle. About the Team: The Client Support team is a highly collaborative organization that works together to help our clients be successful. Our team is comprised of experienced bankers that not only understand how to use our software, but how it applies to the business of banking. We are focused on handling client issues, resolving with urgency any errors they encounter. Most of our time is spent helping clients with their inquiries; helping them to better understand how to use our software so that they can best serve their customers. What you will be doing: Handling customer inquiries and resolving support issues such as: Financial transactions Operational controls Operational compliance Statements and notices Provide expert, in-depth product support to the customer. Recreating client issues in FIS test environments to provide the best solution to the reported problem. Anticipate next steps in what the client is trying to accomplish by asking probing questions. Troubleshoot problems with... For full info follow application link. FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B8440FE13BDE4233