Job Information
University of Wisconsin-Milwaukee Administrative Assistant II in Milwaukee, Wisconsin
Administrative Assistant II Bookmark this Posting Print Preview | Apply for this Job
Please see Special Instructions for more details.
UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents.
Applicants must submit: 1) cover letter, 2) resume, and 3) the names and contact information for three professional references. Your cover letter and resume must address your qualifications, experience, and knowledge as it specifically relates to the minimum and preferred qualifications of the position as well as why you are interested in applying for this position.
In instances where it is not possible to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting them. Questions about this position should be directed to Angela Broderick at wickhama@uwm.edu.
Position Information
Position Information
Posting Number: T00102
Official Title: Administrative Assistant II
Working Title
Division School of Continuing Education
Position Type: Temporary
Posting Type Temporary
UWM Description
The University of Wisconsin-Milwaukee ( UWM ) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has a branch campus in Waukesha.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/community-empowerment-institutional-inclusivity/about/
School/College/Division Description
The University of Wisconsin-Milwaukee’s School of Continuing Education ( SCE ), located on the 6th and 7th floors of the John Plankinton Building at 161 W. Wisconsin Ave. in downtown Milwaukee, features a 25,000-square-foot facility with classrooms and meeting areas designed for professional education and training. Operating Monday through Saturday from 7:00 AM to 9:00 PM, the conference services team ensures that classrooms are clean, properly set up, and equipped with necessary instructional media. Utilizing the facility’s comprehensive technology, the SCE conference services team manages logistics, strategic placement, and administrative support for the school’s diverse range of over 1200 programs, serving 19,000 enrollments annually.
Expected Duration/Hours: Total hours per week can range from 4 - 20 based on your availability and scheduled events. All assigned shifts will be between the hours of 7:00 AM - 9:00 PM
Pay Basis Hourly
Salary Grade
FLSA Status: Nonexempt
Job Summary
The Conference Services office at the School of Continuing Education is seeking an outgoing, self-motivated, and hard-working individual with excellent customer service skills and strong multi-tasking abilities. We are looking for a pleasant and professional Front Desk Associate who will serve as the “face” of UWM School of Continuing Education for all visitors, responsible for creating a positive first impression.
We are seeking a reliable, outgoing individual with a willingness to learn, the ability to handle multiple tasks, who is able to work independently in a professional environment. Training will be provided. If you are dedicated, enjoy interacting with people, and have a knack for organizing and executing events, we encourage you to apply and join our dynamic team.
Responsibilities include:
Greet and assist visitors, ensuring a welcoming and professional environment while managing the front desk area, answering inquiries, and directing visitors appropriately.
Validate parking for guests.
Unlock and lock rooms, manage AV equipment, and turn lights on and off.
Ensure front-line security for the facility, securing the premises upon closing.
Perform on-site event set-up and clean-up, including basic custodial duties.
Assist with event planning, set-up, execution, and documentation to meet customer needs and expectations.
Coordinate with internal departments to facilitate seamless event operations.
Gather, enter, and maintain accurate event data and records.
Maintain a clean and organized reception area, ensuring all necessary supplies are stocked.
Handle administrative tasks such as scheduling, data entry, and communication with clients and staff.
Provide support to the conference services team in various capacities to ensure the smooth running of events and programs.
Assist with the creation of promotional materials and resources for events.
Perform other duties as assigned to ensure a well-maintained and smoothly running conference center.
Minimum Qualifications
High School Degree or Equivalent
Two Years relevant professional experience providing administrative, customer service, and/or data entry services
Two Years’ experience specifically providing customer service or equivalent working with a variety of personalities
Proficient in Microsoft Office (Word, Excel,) and Outlook and other current web-based software and technologies
Evidence of excellent communication skills, including telephone and email etiquette
Preferred Qualifications
Vocational, college or university attendance and/or degree
Digital data entry (or equivalent) experience entering data into software and/or relational databases
Experience supervising or leading workers and/or activities of groups in a higher education environment
Target Salary Range $15.00-$17.00/hour
Benefits and Total Rewards
As part of UWM’s commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package (https://uwm.edu/hr/benefits/leave/) including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life (https://uwm.edu/hr/benefits-to-benefit-you-and-your-life/)
Application Instructions
UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents.
Applicants must submit: 1) cover letter, 2) resume, and 3) the names and contact information for three professional references. Your cover letter and resume must address your qualifications, experience, and knowledge as it specifically relates to the minimum and preferred qualifications of the position as well as why you are interested in applying for this position.
In instances where it is not possible to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting them. Questions about this position should be directed to Angela Broderick at wickhama@uwm.edu.
Application Deadline 09/15/2024
Continuous (Open Until Filled)? No
If Continuous, Initial Review Date
Position Contact Name Angela Broderick
Contact Phone (414) 229-3379
Contact Email wickhama@uwm.edu
Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.
Legal Notices
AA/EO Statement
UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.
Reasonable Accommodations
UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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Applicant Documents
Required Documents
Cover Letter
References
Resume
Optional Documents