Job Information
T-MOBILE USA, INC Account Executive Public Safety in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we\'re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won\'t stop! Job Overview The Account Executive, Public Safety is a true sales hunter and focuses on the customer life cycle and support for the growth of accounts in the field of Public Safety, serving First Responders. They leverage prior Public Safety industry experience to drive sales, renew contracts, improve customer satisfaction, and increase revenue while driving customer retention. Our Account Executive performance is evaluated on the ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work is consistently completed in accordance with T-Mobile\'s core values. Job Responsibilities: New Sales activities: Utilizes contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate. Account Management and Maintenance Activities: Establishes and cultivates customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provides account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Tracks individual account activity and results. Completes extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. Accuracy and efficiency in data entry required. Participates in continuous training opportunities to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as... For full info follow application link. EOE Statement We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/23E1EAA2FD1845BD