Experience Inc. Jobs

At TBK Bank, a member of the Triumph Financial portfolio of brands, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK stands for helping the people and business in our communities succeed. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.

Position Summary As the Branch Operations Manager, you will have the opportunity to manage and oversee all areas of the branch's day-to-day operations and staff. You will use your knowledge and skills ensure efficient branch operations through understanding of monthly reporting, including performance reports and audit results. Major responsibilities will include: -Leading and directing all aspects of retail banking branch activities. -Scheduling and supervising branch employees, including evaluating performance and providing consistent and constructive feedback. -Overseeing or conducting training for new employees, as well ensuring that all front-line employees are knowledgeable of the Bank's products and services, and policies and procedures. -Analyzing branch deposit reports monthly, understanding branch P&Ls, and reviewing audit results and performance reports for a full understanding of the efficiency of branch operations and overall performance. -Fostering a positive environment and be committed to the success of the branch and its employees.

Qualifications -2+ years in a supervisory and/or managerial role required -3+ years in a retail banking environment required -Comprehensive knowledge of consumer compliance regulations, with an emphasis on CIP and account disclosures.

Skills & Abilities Required -Must possess utmost professional qualities, high energy, results driven, and self-motivation. -Evidence of leadership abilities, a strong work ethic, detail orientation, and organizational skills. -Solid knowledge of Microsoft Word, Excel, and Outlook. -Excellent communication skills required, both written and verbal. -Able to travel to various TBK Bank locations for training and to perform other duties as assigned.

Position Description Essential duties and responsibilities include the following. Other duties may be assigned. -Accountable for day-to-day operations and management of the branch and branch staff. -Ensures the completion of monthly operational activities and required checklists. -Performs the duties of Personal Banker and Teller during periods of high volume. -Serves as escalation point for customer issues and concerns. -Personally conducts or oversees training for new employees to ensure established procedures are clearly understood and followed. -Ensures that all front-line employees are able to conduct an effective presentation of the Bank's products and services, and organizes coaching sessions to reinforce this behavior as well as customer service and cross-selling. -Orients employees to Bank policies and procedures, clearly communicating work duties and responsibilities.... For full info follow application link.

Triumph Financial, Inc. and its subsidiaries (hereafter the "Company") is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment against all employees and applicants for employment based on race, color, sex, gender, age, religion, creed, covered veteran status, military service, national origin or ancestry, ethnicity, sexual orientation, gender identity, gender expression, transgender status, actual or perceived physical or mental disability, genetic information, citizenship or immigration status, marital status, pregnancy, childbirth, o related medical conditions, reproductive health decision making, or any other characteristic protected by law. Equal employment opportunity applies to all terms and conditions of employment, including, without limitation, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.