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IGT Italy Intern in Milano, Italy

Italy Intern

Location:

Milano, 25, IT, 20159

Requisition ID: 5456

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Role Overview

Cartalis, as part ofIGT, is looking for a Second Level Assitance Operator for the Field Operations Department inMilan

Responsibilities

As part of the Field Operations sector, will support by telephone, in outbound, Merchants and installers who encounter technical problems relating to terminals.

o Management of 2nd level tickets forwarded to the structure by HD1

o Support the technicians who work on the national territory

o Support internal stakeholders in analyzing and resolving any technical requests relating to the terminals used by the Merchant

Qualifications

Diploma in technical disciplines preferably in computer science, telecommunications or electronics

  •  Microsoft Office package (Excel, Word, PowerPoint)

  •  English language (level B2)

  • Problem solving

  • Team working

  • Customer Oriented

Keys to Success

• Building collaborative relationships

• Decision making

• Drive results

• Foster innovation

• Personal energy

• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visitwww.igt.com.

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