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Abbott Field Technical Engineer CRM (Calabria - Lazio e Campania) in Milan, Italy

JOB DESCRIPTION

Field Technical Engineer CRM (Calabria - Lazio e Campania)

Section 1: PURPOSE OF THE JOB

  • The incumbent is responsible for the promotion of Abbott CRM Product lines through professional and technical support to both medical and sales personnel.

  • This position is additionally responsible for ensuring that all questions of a technical nature from the field or internal sources are answered in an expeditious manner and reported to the competent authorities within Abbott.

  • This position’s primary function is to attend implants, follow-ups and support any issues related to high voltage and low voltage stimulation devices.

Section 2: ROLES & RESPONSIBILITIES

  • Provide technical support and assistance over the whole national territory to the sales force and physicians (implants and follow ups)

  • Perform product presentations and training on products utilization to customers

  • Support physicians during the enrolment and follow up phase of clinical studies

  • Provide support to Regional Sales Managers, FTE Coordinator and Clinical Department for any additional tasks and projects

  • Be proactive in taking Abbott solution-oriented approach to customers

  • Promptly communicate feedback/info on supported implants/procedures

  • Perform booth duty when required

  • Ensure all Abbott standing Quality Procedures are followed

Section 3: EDUCATION & COMPETENCIES

  • Degree in Engineering or equivalent

  • Good Knowledge of English and Italian, both written and verbal

  • Good knowledge of MS Office

  • Preferable 1/2 years in similar activities (technical support)

  • Interpersonal skills

  • Teamwork

  • Initiative

  • Stress resistance

  • Good communication

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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