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Demand Specialist

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

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Job Overview

Position Summary:

The Demand Specialist is a key position responsible for establishing and maintaining business relationships with the internal teams within AD&M Supply Chain and Customer Success organization. The main goal of this role is to provide total customer satisfaction and improve on-time delivery performance, while providing Operations & Supply Chain with proper guidance in terms of prioritization. Additionally, the Demand Specialist serves as the primary point of contact for order management activities and backlog review.

Position Responsibilities:

• Manage, for a selection of products families, backlog orders, open order reports, forecast reports and communicate order status to internal teams and the customer as required.

• Facilitates customer expedites, pull in/push out requests, cancellations per the established DOA.

• Work collectively with all aspects of the Supply Chain to ensure the customer’s needs are clearly communicated and delivery expectations achieved.

• Build and maintain strong business relationships with customers to drive an Extraordinary Customer Experience.

• Prepare required data/materials for customer audits, business reviews and identified projects, in coordination with key Operations & Supply Chain focal points.

• Partner with Customer Excellence for customer forecast review, Lines of Balance (aka. LoBs) and customer scorecard management.

• Work with assigned Key Account Manager/Account Manager to achieve on-time delivery goals.

What your background should look like:

Position Qualifications:

• Prior working knowledge of SAP in a production planning role preferred.

• Proficient using Microsoft 365 programs

• Strong analytical skills.

• Collaborator with the ability to work independently with little supervision.

• Able to work with all levels within the Supply Chain.

• Experience managing schedule agreements and customer forecasts.

• Bachelor’s degree strongly preferred and/or minimum 3 years’ experience in an account management or production planning role.

Job Competencies:

• Time management

• Attention to detail

• Strong organizational skills

• Excellent interpersonal and communication skills

• Strong customer orientation

• Team player/able to work well with others

• Ability to work well with little supervision

• Strong people skills

• Strong analytical skills

• Process improvement focused

Competencies

Managing and Measuring Work

Motivating Others

Building Effective Teams

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

SET : Strategy, Execution, Talent (for managers)

ABOUT TE CONNECTIVITY

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn (https://www.linkedin.com/company/te-connectivity/) ,Facebook (https://www.facebook.com/teconnectivity/) ,WeChat, (http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) Instagram andX (formerly Twitter). (https://twitter.com/TEConnectivity)

COMPENSATION

• Competitive base salary commensurate with experience: $65,680-98,520(subject to change dependent on physical location)

• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.

• Total Compensation = Base Salary + Incentive(s) + Benefits

BENEFITS

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

Location:

MIDDLETOWN, PA, US, 17057

City: MIDDLETOWN

State: PA

Country/Region: US

Travel: 25% to 50%

Requisition ID: 124877

Alternative Locations:

Function: Logistics

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.