Job Information
Pennsylvania State University Financial Aid Advisor in Middletown, Pennsylvania
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq_sU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg) Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants (https://hr.psu.edu/sites/hr/files/Application_Process_for_External_Applications_Non-Penn_State_Employees_.pdf) .
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Office of Student Aid at Penn State Harrisburg is in search of a dynamic, creative, and student-centered professional to serve our students and families in the role of Financial Aid Advisor . This position reports directly to the Associate Director of Student Aid & Veterans Affairs and is integral in providing timely, efficient, and accurate information to students and their families as the front-line staff member of the office.
Job Description:
Serve as front-line staff in advising current and prospective students and their families regarding the financial aid process, eligibility requirements, alternative funding sources
Troubleshooting student account issues
Responding to direct requests for information through phone, email, and assisting visitors to the office
Serve as secondary School Certifying Official. Assist VA Coordinator in reporting semesterly enrollment certifications and related changes, help maintain reporting processes, assist with audits as needed
Maintaining strategic communication plan to prospective, incoming, and current students
Assist in Student Aid and Veterans Affairs event planning
Present at recruitment and/or student aid and/or enrollment services events for prospective and current students on behalf of the University and/or campus
Typical Education & Experience :
2 years of related experience
Associate's Degree
Or an equivalent combination of education and experience
Proficient in all standard computer applications (including Microsoft 365 Suite)
Adept at working closely with diverse student populations and using inclusive best practice
Ability to multi-task and balance multiple and shifting priorities
Demonstrate a commitment to building an inclusive, equitable, and diverse campus community, or describe one or more ways they would envision doing so, given the opportunity
Preferred Qualifications:
Experience working within higher education, particularly within student aid
Working knowledge of Federal and State aid policies and regulations
Experience as a School Certifying Official
Experience with creating outreach initiatives
Demonstrates a positive, inclusive, and welcoming disposition
Excellent interpersonal and organizational skills; proactive, organized, and attentive to detail
Ability to work independently and collaboratively
Excellent oral and written communication skills and team-building skills
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
The salary range for this position, including all possible grades is:
$42,100.00 - $61,000.00
Salary Structure (https://hr.psu.edu/current-employee/compensation/staff-salary-grades-and-leveling-matrix) - additional information on Penn State's job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here (https://police.psu.edu/annual-security-reports) .
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Federal Contractors Labor Law Poster (https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf)
PA State Labor Law Poster
Affirmative Action (https://policy.psu.edu/policies/hr11)
Penn State Policies
Copyright Information (https://www.psu.edu/copyright-information)
Hotlines
Middletown, PA