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Description PAC Contract Servicesis a full-service contract packager and supplier. We partner with businesses large and small offering a wide range of packaging solutions and capabilities. We are hiring a Quality Manager for our PCS facility in Monroe, OH! As a part of the PAC Worldwide Quality Team theQuality Manager, PCS,is responsible for: Provide supervision support and training of non-exempt Quality Tech I personnel Responsible for the administration of assigned Quality processes assuring consistency and compliance to the established PAC standards and procedures Responsible for maintaining the daily operation of the Quality department its documentation and reporting Exhibit leadership as the Quality representative when interacting with other departments and customers Essential Duties and Responsibilities: Be proficient in the duties and responsibilities of the QA Tech I position provide coverage as needed Provide supervision attendance tracking time approval and arrange shift coverage as needed for all non-exempt Quality Tech I personnel per the PAC Employee Handbook and department guidelines Provide technical support for all Quality personnel Design and conduct training sessions as needed for new/transferred employees and/or existing QA personnel Disposition and process accordingly conforming and non-conforming materials per the appropriate documented Quality standards and procedures; this includes assuring proper product identification segregation and transactional integrity Enter and assemble all required documentation samples and data to properly process material rejections reworks and corrective actions Organize track and report External and Internal performance per established metrics Enter track and report External and Internal corrective and preventive action requests including verification audits; assist in the investigation of corrective actions as needed Responsible for the gathering filing and storage of product/material samples and retains in accordance with the appropriate PAC standards and procedures Utilize knowledge of statistics and Microsoft Office to establish maintain and improve reporting methods and report formats Document maintain and perform calibration for all lab and manufacturing testing equipment per the documented calibration process and procedures Pursue resolution for malfunctioning lab and manufacturing testing equipment Establish the necessary process instructions and calibration processes for all new lab and manufacturing testing equipment Establish the necessary process instructions and documentation for all new products and processes in conjunction with all supporting departments and personnel Proofread and provide Quality sign off on all engineering masters thus assuring compliance to Quality criteria and requirements Provide leadership and Quality perspective when participating in improvement projects meetings and cross functional teams Other duties as assigned Every day is different at PCS! PAC Contract Services (PCS) Packaging Solutions Begin With PAC! PAC Contract Services is a full-service contract packager & supplier; we partner with businesses large and small offering a wide range of packaging solutions and capabilities. PAC Contract Packaging is a division of PAC Worldwide. From competitive benefits to our employee-first company values we are committed to investing in the people we care about. We now have a formal program for team members to move up in their roles as well as opportunities to share in PAC\'s growth. We invite you to learn more! #ZR #IndeedPCS PAC Worldwide is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.