Job Information
Resource Recovery Center of Orange County LLC Information Technology Support in Middletown, New York
Information Technology Support
Middletown , New York , United States | Part-time
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Salary: $18.00 - 22.00 hourly
Schedule:
Training Schedule: Monday - Friday, 9am - 1pm
Work Schedule: Monday - Friday 4pm - 8pm
GENERAL DESCRIPTION :
Responsible for both the hardware and software maintenance in the area of Information Technology both onsite and in the cloud. They include but not limited to the electronic medical records system, core Microsoft platforms; Windows Server, Active Directory, File Share, client workstations running Windows 10 Professional. Position may require some Application Development and support.
TASK AND RESPONSIBILITIES:
Provide onsite support
Maintain and update website
Collaborate with Outreach Specialist to use social media platforms for increased presence
Hardware/Software maintenance
Email Management, configurations, support
General networking support
Responding to IT Helpdesk tickets in a timely and efficient manner
Engaging in weekly one-on-one supervision
Execute IT onboarding with New Hires
IT Documentation
Network and System infrastructure diagrams
‘How to’, (step by step) IT procedure documentation
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent required, Associate's preferred
Microsoft Certification(s) a plus
Six (6) months work experience in IT field
SKILLS:
P roficient in the implementation and use of technology
Excellent interpersonal and communications skills required
Excellent documentation skills
Ability to multi-task problems
Independently solve problems and follow through on solutions
Attention to detail with the ability to present and document to Management
Basic knowledge of trouble-shooting