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Leonard Bus Sales, Inc. Automotive Service Manager in Middletown, New York

Automotive Service Manager - Middletown, NY

Full-Time Position

Do you have 5 years or more of service management experience in the medium to heavy duty truck or bus industry and looking to advance your career?

Leonard Bus Sales is currently looking for a Service Manager in our Middletown, NY location.

Come join the team at Leonard Bus Sales, a family-owned dealership and recognized leader in the distribution and support of quality school buses in New York.

At Leonard Bus, we provide competitive pay, paid on-the-job training, and a state-of-the-art facility.

  • Paid time off available after your first day

  • Great benefit package including multiple medical options, dental, vision, 8 paid holidays, flexible spending, dependent care, and 401k with company match

  • Company paid benefits including short and long term disability and life insurance

  • Weekly pay

  • Apparel

  • Up to $2,000 referral bonus

Service Manager Responsibilities:

  • Directs, manages, and oversees the workflow of the assigned facility’s service and new bus prep activities to ensure efficient, safe, and economical utilization of team members, facilities, tools, components, and consumables, while ensuring customer satisfaction levels and meeting operational goals in relation to safety, quality, and service.

  • Continually monitors and analyzes key performance indicators and various records and reports for trends, with the purpose of monitoring departmental performance and maintaining or improving organizational efficiency.

  • Manages, coordinates, administers, directs, and reviews the assigned facility’s financial and budget activities to fund operations, maximize service, and increase efficiency.

Minimum Requirements of the Service Manager position are:

  • High school diploma or equivalent.

  • Minimum five (5) years of supervisory experience in the medium/heavy duty truck/bus industry, with preference toward additional technical experience, or equivalent combination of education, training, and experience, that provides the required knowledge, skills, and abilities.

  • Computer proficiency in web-based programs and applications, Microsoft Office Suite applications and related departmental software, as well as dealership management system (DMS) system, to include researching and looking up information.

  • Financial management experience including P&L, budgeting, and cost estimates strongly desired.

Certifications or Licenses Required:

  • Valid driver’s license for state of residence must be maintained throughout employment, CDL with proper endorsements preferred.

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