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Staples Print Production Sales Supervisor in Middletown, Connecticut

Description

Staples is focused on our customer and our community, while empowering you to learn, grow and deliver. As a Pri nt & Marketing Supervisor (i.e. Print Production Sales Supervisor), you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll lead a team in driving results for key metrics by selling and providing a total print and marketing solution for customers while helping them achieve their Print and Marketing goals.

Get great perks.

  • Bonus plan, flexible full-time hours/shifts andgenerous paid time off; hiring immediately

  • Compensation based onqualifications and experience. Staples reserves the right to pay more or less.

  • Full medical benefitspackage, 401(k) with company match, and many more benefits

  • Associate storediscount and more perks (discounts on mobile plans and other retailers, etc.)

Schedule an interview immediately.

  • After applying, engage in a brief conversationvia text or e-mail (typicallysame day) to schedule an interview. We’ll let you know ifyou’re not eligible. In-person interviews are at the store location

Provide strongleadership in community, customer service, and team development.

  • Drive customer satisfaction by focusing on customerengagement, quality, and the community

  • Connectwith customers and build relationships to offer and provide value addedprint and marketing solutions

  • Review and executeinternal communications and coach associates in exceptional service, consultativeselling, and total solutions

Play an active role in helping your store, yourpeople and your customer win.

  • Offer creativesolutions to customers so that Staples is their go-to partner for all copy& print marketing solutions in the future

  • Leverage Salesforce.com to actively manage topcustomers through in-store engagement and proactive outreach to grow relationships that result in net incrementalsales

  • Lead and develop a team committed to operationalexcellence in driving profitable sales & margin

  • Utilize order intake tools to consult with customers,ask open ended questions to offer them appropriate options and deliver atotal print solution to drive sales and dollars pertransaction

  • Be flexible to perform other duties as assigned

Qualifications

Essential skills and experience:

  • Ableto work a flexible schedule (including nights and weekends)

  • Experienceleading a team and/or supervising others while managing many priorities

  • Basiccomputer skills to open, save and send electronic files, email, and use MicrosoftWord (or similar programs)

  • Attention to detail and keen eye fornoticing quality issues throughout the production process

  • Experience overcoming objection and engaging withcustomers to understand their needs

  • Ability to lift/move materials in the 10-50 pound range, climb ladders, standand walk continuously

  • Staples does not sponsor applicants for work visas for thisposition

Preferred Skills and Experience:

  • Experience in a fast-paced customer service, selling, and/orcopy & print production environment

  • Desktop publishing software experienceincluding Adobe and Publisher

Click to learn more about the employee benefits, programs and perks offered at Staples. (https://recruit.smashfly.com/SmashFlyMedia/Docs/17604/17604_20380_PR23016_BOS_CWW_RTL_FLD_CROS_HR_Benefits_Promo_Flyer_r1%20(2).pdf)

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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