Job Information
Meriter-UnityPoint Health Rehab Service Coordinator - Middleton Clinic; 1.0 FTE, Day Shift in Middleton, Wisconsin
13427BRDepartment Name:HSP Sports Med -Harbor Location:Meriter Therapy - Middleton Job Description:
$1,500 Sign-On Bonus!
We are seeking a dynamic and flexible Rehab Service Coordinator to join our Outpatient Therapy Team. At UnityPoint Health – Meriter Therapy patients are at the center of everything we do, and we are committed to serving the community by living our FOCUS values of Foster Unity - Own the Moment - Champion Excellence - Seize Opportunity in our daily work. We know that our greatest strength is our people, and we strive to provide an environment that fosters success through our vast employee wellness program and mentorship opportunities to establish a strong knowledge base and build relationships. Our therapy team is also given opportunities to actively participate in team-based leadership structured groups, that ensure clinical and operational decision making is a collaborative process that promotes future growth and advancement.
Rehab Service Coordinators (RSC) facilitate the functioning of the outpatient therapy clinics in a variety of supportive functions. Daily responsibilities are divided into A, B and C roles. RSCs will rotate between all roles, which include, but are not limited to:
A role: Administrative and clerical support - Preparing patient charts, reviewing therapy orders for accuracy, and monitoring spreadsheets for billing compliance needs.
B role: Front desk reception, scheduling and patient registration processes. Over the counter sales and payment collection. Patient navigation from point of entry to exit from clinic.
C role: Clinical support, organizing, cleaning and prep of patient care areas, complete equipment maintenance requirements, and supply ordering.
This Float RSC position will be based from Middleton Therapy, but will travel between all outpatient therapy clinics to offer support as needed. There will be additional mileage pay if travelling between clinics in the same day. Sites include: Deforest, Monona, Central, West, Middleton, and McKee.
Why UnityPoint Health?
Commitment to our Team – For the second consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare (https://www.unitypoint.org/news-and-articles/press-releases/unitypoint-health-named-top-place-to-work-in-healthcare-for-second-consecutive-year) by Becker's Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture (https://www.unitypoint.org/join-our-team/our-culture) guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities (https://uphtotalrewards.com/my-personal-growth/) is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.
Qualifications Include:
High School Diploma or equivalent
Epic Cadence scheduling
One or more years of experience in a customer service role, preferably in an outpatient medical setting.
Knowledge of general MS office systems including Outlook, Word and Excel
Proficiency with keyboarding
Ability to multitask with frequent interruptions
Exceptional attention to detail
Exceptional communication skills, both written and verbal
Knowledge of insurance – obtaining benefits, submitting authorizations, etc.
Knowledge of registration process
Knowledge of medical terminology
Experience assisting therapists with patient care as directed – ability to bend, twist, lift, etc.
EEO/M/F/V/D
Auto req ID:13427BRWeekends:NoZip Code:53562Compensation:$18.32+/hour, based upon experienceJob Title:Rehab Service Coordinator - Middleton Clinic; 1.0 FTE, Day ShiftSite Address:2275 Deming WayWork Schedule:Week days; to be determinedHours Per Week:40Status:Benefit Eligible City:MiddletonFTE:1.0