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Amazon Risk Manager, Safety, RISC LATAM - Trustworthy Shopping Experience in Mexico City, Mexico

Description

The Regulatory Intelligence and Safety Compliance (RISC) team in LATAM is looking for a Risk Manager to lead Product and food safety controls aimed at protecting our customers from unsafe products.

This role is responsible for creating, driving, and maintaining a roadmap of risk controls across business, legal, compliance, operations, tech, and other cross-functional teams globally. This role owns program level metrics and ensures success by leading risk initiatives, prioritization discussions, and reporting.

Key job responsibilities

  • Develop and maintain key relationships with internal stakeholders locally and around the world, particularly teams focused on Product and Food safety controls.

  • Identify and monitor key operational risk areas, define and benchmark risk indicators, ascertain risk thresholds, review processes' health, and engage with stakeholders to drive risk mitigation.

  • Drive ingestion of compliance needs, design initiatives and partner with program teams to launch controls.

  • Identify and lead improvement projects, eliminating excess processes, driving efficiencies and creating predicable process controls and processes (including automated tools and systems) to support improving state of compliance, business expansion and program efficiency.

  • Design success metrics/goals, and report out on progress, obstacles, and path to resolution to cross-functional leadership.

  • Convert team knowledge into scalable standard operating procedures, establish swim lanes across a diversifying and quickly-changing organization, and reduce complex workflows to aligned RACIs and approval mechanisms

A day in the life

The Risk Manager is a key driver of Amazon's compliance programs for food and products. The role works across multiple global stakeholders, including operations and tech, to drive a large portfolio of key deliverables that are tracked at an executive level.

About the team

The LATAM RISC team is charged with protecting Amazon customers from illegal and unsafe products. Our customers trust us to ensure a trustworthy shopping experience and provide a safe shopping environment for them and their families.

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional

Basic Qualifications

  • 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

  • Bachelor's degree or equivalent

  • Experience handling confidential information

Preferred Qualifications

  • 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience

  • Professional auditing qualification, or similar risk or compliance credentials

  • Experience with SQL and Excel

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