Experience Inc. Jobs

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.

If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The Role:

• Ability to read and interpret client contracts and follow billing instructions independently

• Set-up and maintain accurate billing summaries in line with Contract or Change Order (Contract changes) budget

• Prepare and distribute invoices in accordance with the Contract terms in an accurate and timely manner

• Perform final reconciliation of billing budget trackers and close out project in line with Contracts and Operations feedback in a timely manner

• Ability to seek ways to streamline & improve current processes

• Analyze and interpret unbilled reports to prioritize billing and escalate issues accordingly

• Ability to independently influence others to escalate and follow issues to resolution

• Interface as needed with Project Managers, Contract Analysts and other departments to obtain up-to-date information on Contracts, Change Orders and billing related issues

• Foster strong customer service: respond to and resolve internal and external stakeholders inquiries and work with wider AR team to assist with resolution of billing issues that may impact collections

• Assume other reasonable related duties as may be assigned from time to time

• Shift work may be required at times based on business needs and markets supported

To be successful in the role, you will have:

• Associates or Bachelor’s degree in Accounting or Business discipline or equivalent education and experience

• Minimum 2 years experience in Contract billing, Accounting, Contracts. Accounts Receivable experience may be considered

• Strong working knowledge of Excel functions

• Knowledge of Oracle is preferred but not required

• Strong communication and interpersonal skills; ability to work with all levels of staff

• Highly organized and able to manage multiple priorities in a fast paced environment in order to meet deadlines

• A good level of independence is required as this is a role with remote management

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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