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A.T. Still University ATSU - Senior Director, Online Admissions in Mesa, Arizona


A.T. Still University (ATSU) invites applications for a Senior Director of Online Admissions on the Mesa, Arizona campus.

The Senior Director for Online Admissions oversees the management and leads the ASHS online admissions process. This role requires experience with online admissions processes/marketing/team management and higher education Student Affairs expertise. The Senior Director plans and implements strategies and best practices to meet ASHS online recruitment and enrollment goals.

Major Job Duties:

  • Strategic Development - develop and implement a strategic plan for ASHS online admissions aligned with the institution's goals and objectives.

  • Admissions Process Management - oversees the ASHS online admissions process, from lead generation to application submission to enrollment, ensuring efficiency, accuracy, and compliance with relevant policies and regulations.

  • Leadership - provide leadership and manage the team, providing guidance, training, evaluation, and support to ensure the team's effectiveness and productivity.

  • Collaboration - collaborate with program directors/faculty, Communications & Marketing, and other stakeholders to establish admissions criteria, processes and make informed decisions/recommendations for more significant outcomes.

Job Responsibilities

  • Meets and exceeds enrollment goals.

  • Provides regular dashboards and reports.

  • Manages CRM system to the greatest efficiency and outcomes.

  • Guides team, providing training, motivation, and evaluation.

  • Participates in regular meetings with VP-SA, C&M, ASHS program leadership, and online admissions team.

  • Manages budget and expenditures.

  • Acts as Campus Security Authority and current on annual required employee education.

Supervisory Duties

  • Selecting new employees.

  • Instructing.

  • Assigning work.

  • Reviewing work.

  • Planning work of others.

  • Maintaining standards.

  • Allocating personnel.

  • Acting on employee problems.

  • Transferring/promoting.

  • Disciplining.

  • Salary increases.

Budgetary Responsibility

  • Assisting in budget development and monitoring.

Judgement/Decision Making

  • Handling employee issues with clear and effective communication regarding outcomes and ensuring all university policies and goals are met.


  • College plus postgraduate studies. (Master's or doctoral degree in education or higher preferred).

  • Online enrollment management.

  • Customer relations management.

  • Knowledge of higher education.

  • Student affairs.

  • Compliance.

  • Best practices.


  • 5-10 years in

  • Managerial experience in online admissions.

  • Excellent leadership skills.

  • Understanding of the challenges of professional/graduate students.

  • Exceptional verbal and written communication skills.

  • Ability to manage staff resources.

Skill Requirements

  • Excellent communication and interpersonal skills, with the ability to build relationships and collaboration with various stakeholders.

  • Analytical mindset and proficiency in data analysis tools to make data-informed decisions.

  • Familiar with online education platforms, CRM software, and needs of graduate students.

  • Strong organizational skills, attention to detail, ability to manage multiple priorities.

  • Ability to change, embrace innovation and lead an online admissions team.

Personal Characteristics/Traits

  • Displays professionalism, integrity, honesty, ethics, etiquette, compassion and service.

  • Displays positive/proactive communications with internal and external constituents.

  • Dedicated to the service of graduate applicants and students and the ATSU mission.

  • Has the ability to handle pressure, confidential information and uses discretion.

Other Information

  • This position is salary based (no incentive pay). This is NOT a contract position.

  • Must have a valid driver's license and reliable transportation.

  • May need to work extended hours (responding to crisis, deadlines, event attendance).

  • May need to travel to professional meetings/trainings or to other ATSU campuses.

  • Other duties as assigned.

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits .




  • Verbal Communication: Advanced

  • Software: Advanced

  • Planning & Organizing: Advanced

  • Oral Communication: Advanced

  • Interpersonal: Advanced

  • Documentation: Advanced

  • Creative Thinking: Advanced

  • Cooperation: Advanced

  • Collaboration: Advanced

  • Budgeting: Advanced



  • Functional Expert: Considered a thought leader on a subject

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Team Player: Works well as a member of a group

  • Leader: Inspires teammates to follow them

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well



  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

  • Self-Starter: Inspired to perform without outside help

  • Goal Completion: Inspired to perform well by the completion of tasks

  • Financial: Inspired to perform well by monetary reimbursement



  • Doctorate or better

  • Masters or better



  • 5-10 years: Managing Staff Resources

  • 5-10 years: Online Admissions

In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another’s functions and each person’s importance as an individual.