Experience Inc. Jobs

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2209611

Serves as the first point of contact for all external and internal customers. Primarily responsible for providing a wide array of administrative functions as well as routine clerical work and receptionist duties. An employee in this class may assist or perform the duties of other employees in the department as required. This class of employee is afforded discretion and works under general supervision.\ \ Essential Duties & Responsibilities:\ Greets and assists walk-in customers and visitors with general information and directs them to the appropriate staff members, other departments or agencies. Provides information regarding programs and services within our Department, the City and the Community;\ Answers multi-line telephone and routes calls appropriately using excellent communication and telephone skills, takes messages for Chief Officers and directs calls or appointments to the appropriate officer;\ Retrieves and distributes external and interoffice mail and packages to the appropriate personnel on a daily basis;\ Schedules public requests for tours and assistance, (fire station tours, ride a-longs, car seat inspections, smoke alarm battery assists, etc.);\ Assists with the production of internal manuals, documents, binding, document updates, and printing;\ Participates in the Wellness Committee as a Committee member by attending meetings and disseminating information obtained at these meetings;\ Composes letters, memos and departmental correspondence, requiring independent judgment as to content;\ Schedules and coordinates arrangements for meetings and conferences;\ Serves as backup to process daily invoices for payment, accurately and timely;\ Handles sensitive and delicate public relations situations with a high degree of confidentiality and in a courteous, professional, and timely manner;\ Reads, understands and follows HIPPA rules governing patient confidentiality;\ Updates and distributes emergency response map books quarterly, or as needed;\ Inventories and orders office supplies;\ May prepare reports and newsletters;\ May prepare meeting agendas and take, prepare, and distribute meeting minutes;\ Prioritizes and organizes own work, to meet deadlines;\ Assists Fire Department administrative staff on special projects with considerable flexibility given to exercise independent judgment to ensure positive project outcomes;\ Works independently and under the direction of immediate supervisor;\ Performs other duties as assigned or needed.