Experience Inc. Jobs

JOB REQUIREMENTS: In addition to performing guest services duties as a licensed, professional stylist, a Salon Manager is responsible for leading and overseeing the job performance of a team of stylists and ensuing proper salon operations. With the support of other management team members, the Salon Manager is primarily responsible for all aspects of salon operations, salon team performance, and salon team development. The Salon Manager will accomplish this by consistently demonstrating Company principles for guest service and technical excellence, using company-selected techniques effectively, creatively and efficiently. When acting as a stylist, the Salon Manager / Manager-in-Training provides selected hair care services, such as shampooing, conditioning, cutting, coloring, perming, relaxing, drying and styling hair, including facial hair, and removing hair using hot wax and tweezers. The Salon Manager / Manager-in-Training also acts as a Company champion and brand ambassador in the local community, participating in community events and meetings, and helping to oversee company-sponsored events that enhance the communities in which we operate, and enhance the reputation and desirability of the company\'s services and products. Job responsibilities as a Salon Manager / Manager-in-Training may include: Ensure everyone is welcome in the salon. Ensure every stylist that works in the salon confidently and proudly welcomes every service for every guest that comes into the salon. Lead and develop a team of creative, enthusiastic stylists to help each to achieve their goals. Ensure all salon team members can confidently, accurately, and efficiently perform all job-related technical service expectations. Ensure all salon team members can confidently, accurately, and efficiently perform all job-related customer service expectations. Create an environment that encourages and rewards outstanding guest service, satisfaction and retention. Lead by example: Demonstrating guest service and technical excellence at all times. Create and maintain a salon environment that encourages all salon employees to work together as a team. Recognize and reward teaming behavior, and intercede as appropriate when conflicts occur. Ensure the salon meets guest service, guest count, guest retention, and financial goals. Provide oversight of the salon team, including recruiting, selection and hiring, onboarding, training, skills development, product knowledge, performance management, safety, recognition, compliance with company policies, and compliance with legal and regulatory requirements. Ensure proper salon operations at all times, including the scheduling and job performance of all salon employees. Help manage salon expenses. Support the professional and personal development of salon employees consistent with company goals and guidelines. Place and check in supply orders timely and within budget; while ensuring not to run out of needed supplies to services guests. Develop, encourage and participate in regular communication and information-sharing with all members the Signature Two Company Leadership Team. Check and respond to professional email, voicemail, text, and other online communications at least once each workday. Lead and actively encourage efforts to create e and share positive messages and images on social media, including photos of services (before and after), products, employees and communities. Be available to urgent salon team and Company Leadership Team inquires outside of business hours, and respond to or redirect inquiries as appropriate to the situation. Perform hair services on guests greater than 75% of scheduled time and meet personal performance goals. ***** OTHER EXPERIENCE AND QUALIFICATIONS: State of Wisconsin Cosmetology or Barbering License required. Prior salon manager experience is welcome but not required. ***** APPLICATION INSTRUCTIONS: Apply In Person: Visit ny of our salons anytime! Call ahead for hours, or find us online at www.supercuts.com E-Mail a Rsum: dave@signaturetwo.com Apply Online: jobs.supercuts.com Fax a Rsum: 262-404-7200 Call For Appointment: Text supercuts455 to 44000. Or call or text salon owner Dave Hagemeier 262-389-4797 anytime.