Job Information
Baptist Memorial Manager-Float Pool - MG Clinical Services Corporate in Memphis, Tennessee
Summary
The float manager is responsible for the day to day operation of the float pool members . Responsible for implementation, monitoring and enforcement of all policies, protocols, and regulatory requirements. Maintains the optimization of staff responsibilities and resources. This manager will be responsible for scheduling.the FP staff based on need and urgency. The manager will be responsible for maintaining all competencies and skill required to be successful in internal med as well as specialty clinics
Responsibilities
Implement, monitor and enforce office policies, protocols and processes in accordance with NCQA standards and Federal and State regulations.
Analyze daily office operations and utilization of resources to ensure efficiency by investigating system, workflow, and operational issues to make recommendations.
Optimize use of EMR system to improve efficiency and productivity.
Assure smooth operations and communication between Intake, Billing, Referrals, and back clinic operations. Interacts with Managers and Directors to facilitate operations to meet company objectives
Stay up-to-date with healthcare guidelines such as HIPAA, OSHA, and CLIA.
Maintain daily and monthly responsibilities confirming all tasks are up to date and complete by the clinical teams and office
Work directly with the Provider's teams and billing department to ensure all charges are completed and coded daily.
Supervise float pool staff in regards to job responsibilities and provides support to the care team to increase patient satisfaction and retention.
Set up regular meetings, fill performance evaluations and provide feedback, training, support and coaching for employees.
Assist in coordinating In-Service training and Special Events.
Schedule float pool staffing
Maintain appropriate staffing levels and employee morale. Assist in the hiring process for new staff
Ensure all daily and monthly reports are updated, completed and delivered to leadership.
Attend staff meetings and required training.
Conduct monthly facility checks including flooring, ceilings, workstations, fire extinguishers and other systems.
Provides support, guidance, leadership and motivation to promote maximum performance.
Comply with minimum performance level and goals.
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Requirements, Preferences and Experience
Educa
Minimum: High School Diploma certified medical assistant
Experience
Preferred: Experience with EMR systems
Minimum: One 5 year experience of supervisory/management of a healthcare facility
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:
Competitive salaries
Paid vacation/time off
Continuing education opportunities
Generous retirement plan
Health insurance, including dental and vision
Sick leave
Service awards
Free parking
Short-term disability
Life insurance
Health care and dependent care spending accounts
Education assistance/continuing education
Employee referral program
Job Summary:
Position: 18249 - Manager-Float Pool
Facility: BMG - Corporate
Department: MG Clinical Services Corporate
Category: Leadership & Administration
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area REQNUMBER: 21596