Experience Inc. Jobs

client relations specialist.

• melville , new york

• posted august 28, 2024

job details

summary

• $25 - $27 per hour

• temp to perm

• no requirements

• category office and administrative support occupations

• referenceAB_4596631

job details

A Manufacturing Company in Melville, NY is hiring a Client Relations Specialist to join their Domestic Logistics Department. We are seeking someone with experience in Customer Service or Account Management looking for the next step in their career. In this role, you will be answering incoming calls and emails from customers to update them on product shipments. The ideal candidate is an upbeat and organized individual who is able to learn quickly and utilize different softwares. If you are interested, please send your resume to jenn.eng@randstadusa.com or today for immediate consideration!

salary: $25 - $27 per hour

shift: First

work hours: 8 AM - 5 PM

education: No Degree Required

Responsibilities

• Customer Relationship Management: Build and maintain strong relationships with domestic customers to ensure their needs are met efficiently.

• Order Entry & Logistics: Manage the order entry process, ensuring accuracy and timeliness. Coordinate with logistics teams to oversee the smooth delivery of products.

• Customer Service: Handle customer inquiries via email and phone, providing prompt and professional assistance.

• Account Management: Monitor and update customer accounts, ensuring all details are accurate and up-to-date.

• Shipment Updates: Provide customers with regular updates on shipment statuses, addressing any issues that arise.

• Interview Coordination: Conduct interviews on Wednesdays and Thursdays, providing status updates and follow-ups to candidates.

Skills

• Client Service

• Logistics

• Order Entry

• Customer Service

• SalesForce.com

• CRM (1 year of experience is required)

• Customer Relations

• Basic Software Skills

• Microsoft Excel

• Microsoft Office Suite

• Shipping

• Phones

• Emails

• Verbal Communication

• Written Communication

• Account Management

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

JE

jennifer eng

• +1 631 427 1096 (tel:+1 631 427 1096)

• jenn.eng@randstadusa.com