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Trane Technologies Service Sales Engineer in Melbourne, Australia

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Scope & impact of the position on the organization:

  • The sale of service-related services and products.

  • Maximize customer and order acquisition in line with company strategy; realizing the objectives set for maintenance, repairs, rental and parts.

  • Overall responsibility for service sales and customer development in an assigned sales territory, by providing customer value through technical and commercial expertise and partnering.

Responsibilities

· Customer & order acquisition for service products

· Identify potential opportunities with existing and new customers

· Identify sales opportunities, elaborate proposals, and coordinate other processes to ensure high level of customer satisfaction.

· Encourage customer growth and loyalty to the company through continuous support and customer assistance.

· Perform according to company strategy in terms of customer channels, product mix and selling level.

· Report according company rules.

· Using software/programs being obligatory in the company

· Prepare and review contract terms and conditions using standard Trane contract templates when applicable

· Present the proposal to the customer.

· Follows up with buying influences.

· Develop, evaluate, and discuss possible solutions with customer

· Actively participate in teamwork for projects/jobs defined by Acquisition Leader

  • Keep customer data base updated

  • Achieve assigned sales and customer development quota through focus on service customer acquisition and development

  • Responsible for compliance with our EHS requirements

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