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University of Miami Sr. Access Analyst in Medley, Florida

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

UHealth Connect has an exciting opportunity for a Sr. Access Analyst. The Sr. Access Analyst works with clinics, departments, UHealth Connect, and UHealth IT to analyze, improve and develop processes, standards, tools, and documentation that will enable efficient provider scheduling across the organization. This includes analyzing monitoring provider templates and scheduling algorithms for all ambulatory access departments. Specifically, this position will design and modify scheduling protocols entered into the system and create scheduling solutions for departments in alignment with organizational goals of standardization for ease of patient access through data driven analyses. In addition, this incumbent analyzes, develops and provides targeted recommendations for and monitors provider schedules to ensure the organization maximizes template efficiency, productivity, access opportunities and meets operational needs.


  • Develop s processes, standards, tools, and documentation to support efficient provider scheduling across the organization through data driven analyses .

  • Manage s projects that advance the Physician Logistics and Optimizations team’s goals.

  • Provide s template and scheduling support services to clinica l departments.

  • Communicate s and collaborate with internal and external stakeholders.

  • Monitor s provider templates and schedules to ensure adherence to organizational standards .

  • Provide s feedback to managem ent on means to achieve access goals and resolve patient service issues.

  • Interview s users at clinical, staff, and management levels regarding perceived needs and processes, then be able to translate those needs into recommendations and template build.

  • Rev iew s and develop s system documentation, operational guidelines, and/or policies and procedures related to access projects. This requirement may include attendance at meetings with staff from organizational areas for which the Sr. Access Analyst is a liaiso n.

  • Coordinate s post - implementation review of project goals, outstanding questions, or issues and work with operational leaders as requested to help sustain goals.

  • Assist s staff in maximizing use of already implemented Epic functionality (end user optimiza tion) and approved operational workflows to increase efficiency.

  • Adheres to University and unit - level policies and procedures and safeguards University assets.

  • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Department Specific Functions

  • Bachelor’s degree in relevant field required including but not limited to Industrial Engineering, Business, Statistics, etc.​ - Preferred

  • Six Sigma or Lean trained a plus

  • Proven experience manipulating large datasets with Excel and other tools to analyze information, identify opportunities, draw conclusions from the data, and track progress on initiatives.

  • Ability to manage multiple assignments / projects simultaneously



Bachelor’s degree in relevant field required


Minimum 4 years of relevant experience. Any appropriate combination of relevant education, experience and/or certification may be considered

Knowledge, Skills and Attitudes:

  • Skilled in completing assignments accurately and with attention to detail.

  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

  • Ability to work independently and/or in a collaborative environment.

  • Ability to maintain effective interpersonal relationships.

  • Ability to facilitate decision making with multi-disciplinary teams.

  • Ability to analyze and evaluate operational activities, make comprehensive studies and evaluations, and prepare detailed reports, dashboards, and communications.

  • Ability to lead, motivate, develop and train others.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:


Pay Grade:


A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

A private research university with more than 17,000 students from around the world, the University of Miami is focused on creating a future that cuts across geographic, cultural, and intellectual borders.

The University comprises 11 schools and colleges serving undergraduate and graduate students in more than 180 majors and programs. The University ranks No. 57 on U.S. News & World Report’s 2020 Best Colleges list and ranked No. 49 in the 2020 Wall Street Journal/Times Higher Education College Rankings.

Established in 1925 during the region's famous real estate boom, today the University is a major research university engaged in nearly $346 million in research and sponsored program expenditures annually. While the majority of this work is housed at the Miller School of Medicine, investigators conduct hundreds of studies in other areas, including marine science, engineering, education, and psychology.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.