Job Information
WorkSource Oregon Southern Supportive Housing Manager in MEDFORD, Oregon
Salary Note: Bilingual candidates are eligible for an additional \$1.50 Bilingual Differential. This differential is not included in the listed salary range. Position Summary The Southern Supportive Housing Manager oversees the Supportive Housing Program serving our Southern Oregon region. This includes staff supervision, program development and implementation and overseeing partnerships with Behavioral Health providers, internally and externally. The Supportive Housing Program provides robust housing case management, including frequent and regular home visits, rental assistance and behavioral health care to people living with HIV who are at risk for or experiencing homelessness. This program serves clients across a multi-county region. The Manager will support development of standards, program guidance and assessment tools in collaboration with Oregon Health Authority. This position will implement and evaluate this new program, regularly assess the progress of the program and conduct quality improvement initiatives as appropriate. In addition, the Housing Program Manager will act as the CC Manager, when needed including to approve staff time accounting and expense requests, and general management duties when the CC Manager is not available. This position is also responsible for building and strengthening relationships with community partners and funders. Essential Functions and Responsibilities: General Management Work with the Care Director to provide all aspects of program development and administration including planning and evaluation, issue identification and resolution, analysis and research, budgeting, policy development and revision. Organized program record keeping and reporting, chart related policies and projects, including file maintenance, chart audit and storage Development and monitoring of an annual program plan Participation in Management Team meetings Provide information to the Care Director for the preparation of timely quarterly reports for the Board of Directors and progress/final reports for program contracts/grants Maintain and nurture relationships with key funders, policymakers, supporters and community influencers related to client services Bridge building with those agencies where our mission overlaps Staff Supervision & Support Provide supervision, training and support for program employees and volunteers Provide de-escalation support for clients in crisis and support staff in productively working with clients in crisis Facilitate department meetings and provide relevant training, updates and opportunities for input Support department lead positions in their roles Ensure consistent communication with all employees Client Care Ensure that clients receive quality, competent and responsive care Address client concerns and complaints appropriately Ensure compliance with HIPAA and all related confidentiality/privacy requirements For a complete job description, please visit: https://hivalliance.criterionhcm.com/jobs/51/1/#655