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Are you a Medical Assistant interested in a career with ample opportunities for growth and development? If you’re passionate about patient care and seeking a path that offers excellent benefits, learning prospects, and a clear career trajectory, we invite you to explore this exciting opportunity!

UPMC Hillman Cancer Center is actively seeking a full-time Senior Medical Assistant to join our Mechanicsburg infusion lab team. In this role, you’ll play a crucial part in making a positive impact on the lives of cancer patients at our state-of-the-art outpatient center. Your primary responsibilities will involve performing phlebotomy procedures in our outpatient lab—so strong phlebotomy skills are essential!

Position Details:

• Schedule: Monday through Friday, with rotating daylight hours between 8 am and 5:00 pm (no evenings, weekends, or holidays).

• Location: UPMC Hillman Cancer Center, a globally recognized institution for cancer prevention, detection, diagnosis, and treatment. We are the region’s sole comprehensive cancer center designated by the National Cancer Institute.

As a leading institution in western Pennsylvania, UPMC Hillman Cancer Center is committed to delivering exceptional cancer care, advancing basic and translational research, and educating the next generation of cancer professionals. Join us in our mission to reduce the global burden of cancer!

This role is eligible for a $1,500 sign-on bonus!

Responsibilities:

• Guides workflow and/or assigns tasks to other clinical staff.

• Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.

• Serve as the department super user for Epic Care.

• Work directly with the Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.

• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.

• Must be responsible and demonstrate proficiency in all practice category-specific tasks.

• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.

• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.

• Prepare and manage charts to ensure information is completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.

• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.

• Answering calls and providing pertinent information including patient education as directed.

• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.

• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.

• High school diploma or equivalent is required.

• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

• OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)

• OR at least 1 year of patient care experience is required.

• Must be responsible and demonstrate proficiency in three practice category-specific tasks.

• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran