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Senior Associate, Marketing Program Management | Retail Bank

Capital One, one of Fortune Magazine’s “100 best companies to work for” is seeking a strategic and data-driven Senior Associate to fill a position in the Retail Bank Integrated Planning team. This role will support our Program Management sub-team and you will be coordinating the development and execution of a portfolio of Marketing campaigns, by creating project plans, managing dynamic timelines and facilitating the on-time delivery across broad cross-functional teams.

General Responsibilities

• Supporting the execution of “Well-Managed” marketing campaigns using Project Management tools and processes to: develop project structure, milestones and timelines, establish task dependencies, gain an understanding of resource constraints and develop potential tradeoff scenarios, assess capacity needs across a cross-functional team, ensure mandatory data logging within the PM tools, escalate plan deviations and seek resolution etc.

• Operating effectively in an agile environment and effectively manage changing priorities, timelines and resources

• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements using project management software

• Ensuring projects are being documented appropriately to mitigate risk and to be delivered “on time”

• Leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Driving consensus across cross-functional teams through creation of appropriate routines, templates and socialization plans

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

• Keep pulse on the financial industry & marketing innovations to ensure we stay relevant and at the forefront of marketing operations and process management

• Contribute to quarterly and annual marketing planning

This Associate Should Bring:

• The ideal candidate has 2+ years of solid Project Management experience in the Marketing campaign planning/ execution and MarTech domains. The Associate should be highly collaborative and able to drive direction and manage progress with multiple stakeholders including Leadership, Marketing Strategy, Digital Marketing, Media, Product, Creative, National Advertising, Retail Marketing, and Corporate Communications.

• Has a passion for coordinating complex Marketing campaigns, projects and programs by establishing tasks, milestones, timelines, dependencies, delivery tradeoffs and capacity needs across a cross-functional team

• Confident presenting project plans, scenario analyses, trade-offs, risks and their mitigation steps to stakeholders

• Excited by the challenge of influencing & collaborating with various stakeholders and cross-functional teams

• Is passionate about troubleshooting project roadblocks and delivering quality outcomes on time and budget

• Naturally curious about our product marketing strategies, impact to customer experience and

• Strong multi-tasking, organizational skills and ability to work independently in a fast-paced environment

• Demonstrated willingness to be flexible and adaptable to changing priorities

• Strong verbal and written communication skills

• Thrives on collaboration, the opportunity to build in white space areas and the drive for results

Basic Qualifications

• At least 2 Years of Project Management or Marketing experience

• At least 2 years of experience working with cross-functional teams in a matrixed environment

Preferred Qualifications

• Bachelor’s degree

• PMP, Lean, Agile or Six Sigma certification with some expertise in commonly used PM tools such as Jira, Workfront etc.

• Understanding of Marketing technology, and campaign execution processes/ workflows

• 1+ years of experience in Banking/ Fintech or related verticals

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).