Experience Inc. Jobs

Overview

As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.

It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you?

Showing Up Somatus Strong

We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make:

• Authenticity: We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say.

• Collaboration: We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more.

• Empowerment: We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients’ lives or our partners’ best interests.

• Innovation: We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions.

• Tenacity: We see challenges as opportunities for growth and improvement — especially when new solutions will make a difference for our patients and partners.

Showing Up for You

We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:

• Subsidized, personal healthcare coverage (medical, dental vision)

• Flexible PTO

• Professional Development, CEU, and Tuition Reimbursement

• Curated Wellness Benefits supporting teammates physical and mental well-being

• Community engagement opportunities

• And more!

The Regulatory Specialist, SLA, is responsible for performing different tasks to ensure service level agreements and accreditation standards are complete.

This role requires you to be on-site at our corporate office in Mclean, VA.

Responsibilities

• Collaborate with Quality Accreditation and Regulations team and leadership to assist in identifying quality issues and root causes and help to coordinate intervention plans

• Partner with the quality team, network management, case management, member services, providers, etc., as well as external, (i.e., provider/designated group contacts) in the evaluation, communication, outreach, and support of non-compliant members, providers, and groups

• Provide education and training for staff

• Compile various internal and external reports; obtain approval and distribute as necessary

• Collect documents and reports from internal and external stakeholders

• Ensure that reports are analyzed and reported by responsible entities in a timely manner and in accordance with the NCQA activities calendar

• Partner, collaborate, develop, and support Regulatory Specialists within the Clinical Operations-Quality, Audit, and Risk department as follows:

• Care management and regulatory initiatives

• Create and maintain audit tools, reports, standardized policies, procedures, and manuals

• Assess survey readiness for NCQA accreditation and state and federal-based quality improvement compliance

• QI compliance-related activities are accomplished each year

• Direct compliance issues to appropriate channels for investigation and resolution

• Write, review, develop, revise, and maintain policies and procedures for the general operation of the Somatus compliance program and its related non-compliant activities ensuring they are in line with standards for accreditation, agency contract needs, and ongoing continuous quality improvement

• Acquire a thorough knowledge of each program and/or department operations and procedures

• Collect, compile, trend, and report quality data in the following areas: patient care, safety, risk management, infection control, outcomes, and customer satisfaction

• Investigate, manage, and analyze variances, incidents, and risk management data

• Comply with risk management-related standards for CMS, NCQA, and other accrediting agencies

• Complete credentialing packages and applications for new and current providers

• Resolve any issues related to provider credentialing

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Bachelor's degree in Nursing or other related fields

• Two (2) years of experience with NCQA

• Strong clinical background

Knowledge, Skills, and Abilities

• Possess an intermediate level of knowledge of local, state, and federal laws and regulations on guidelines of provider and/or healthcare care management

• Ability to document and analyze complex business requirements and processes

• Strong analytical skills

• Ability to be both a strategic and tactical change agent in the healthcare space

• Self-starter who will take initiative and be proactive when there are multiple priorities

• Strategic solution-seeker who sees opportunities when others see barriers

• Strong interpersonal skills and ability to communicate effectively

• Ability to handle ambiguity and desire to work in a fast-paced start-up environment

• Detail-oriented, accurate and complete work timely

• Ability to communicate in a courteous and professional manner with teammates, leadership, vendors, and others

• Proficient in MS Office

Travel Requirements

This position may require up to 10 - 25% travel. Travel may be outside the local area and overnight.

Other Duties

Our priority is the health and safety of our members, colleagues, partners, and community. Proof of COVID-19 Vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely held religious beliefs, we will consider requests for reasonable accommodations consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company pursuant to applicable law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.