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Cognosante Outreach and Education Manager in McLean, Virginia

Security Clearance required:

No clearance required

Cognosante is on a mission to transform our country’s healthcare system. We are a health IT Company who helps public sector organizations do everything from strategic consulting and acquisition support to application development, data integration, data standards, and business process operations. Learn how we are making a difference in people’s lives today!

Job Description

The Outreach and Education Manager is responsible for the day-to-day operations of the outreach and education unit, including staff management, daily scheduling of education and enrollment events, stakeholder liaison and strong community knowledge and presence. The successful candidate will have excellent communication skills, training expertise and demonstrated effectiveness in bringing innovative ideas to the performance of the outreach and education unit.

Key Responsibilities

  • The development and execution of a comprehensive communications plans and outreach materials with Medicaid populations in mind, including the use of websites as well as electronic and social media.

  • Maintaining positive relationships with and acting as the primary liaison with the contracted Managed Care Organizations (MCOs) to obtain required information to help enrollees make informed MCO selections.

  • Responsible for monitoring and oversight of all outreach and education performance, including staff management and development and review of reports to identify trends and concerns that need to be addressed.

  • Ensure Outreach and Education team fulfills all responsibilities related to the operational performance of the project

  • Provide regular status reporting to client and Cognosante leadership

  • Report any issues causing delays and/or problems on the project, with timely resolution as designated by either the client and/or Cognosante leadership

  • Escalate all critical issues to the Project leadership and client within prescribed timelines per policy and project operations

  • Perform all duties as assigned within Cognosante policy and procedures

Minimum Qualifications

  • Bachelor’s degree, or work experience in a related field

  • Minimum of three (3) years of experience with managed care enrollment processing, and operations management reporting

  • Minimum of three (3) years of experience in developing and implementing comprehensive communications plans and outreach materials with Medicaid populations, including the use of websites as well as electronic and social media

  • Excellent oral and written communications skills, with specific focus on in-person or video presentations

  • Demonstrated expertise in developing and implementing effective communication strategies with hard to reach populations

  • Effective people and performance leadership skills

  • Ability to travel the state, up to 75%

Candidates that do not meet the required qualifications may not be considered.

Preferred Qualifications

  • Experience working with community- based organizations, not-for-profit organizations with specific focus on client population

  • Experience with in-person, and video meetings with groups or individuals to promote informed decision making for clients

  • Demonstrated experience developing and implementing successful community outreach materials and campaigns

We’re solving Americans’ health and safety challenges with technology, innovation, and purpose.

At Cognosante, we help improve how the nation delivers services to its citizens through innovation and transformation. We're committed to creating positive results with lasting impact, and are always looking for passionate people who share our values to join the Cognosante family.

Cognosante was founded to address a critical gap in the health IT market—the need for a smart, nimble company, unencumbered by legacy systems and unafraid to challenge accepted wisdom. We have been able to extend out impact beyond health and into security and social services. Our continued success is the result of our expertise and insights, combined with our actively fostering a culture that encourages diversity of people and ideas.

Every day, we help government agencies solve difficult problems. We’re ensuring health professionals have accurate, secure, and timely health data so Americans get the healthcare they need. We help Federal and State agencies navigate healthcare reform and empower their technology transformations. We’re addressing the social determinants of health to remove barriers to healthcare access. And, we’re proud to help our military do its job more safely by leveraging stronger IT networks and using cybersecurity and biometrics technologies that replace outdated legacy solutions. We’re also helping create more options for Veterans, active duty military personnel, and their families to obtain health services in their communities.

Passion for what we do. Pride in how we do it. At Cognosante we are all VIPS. We create value by being enterprising. We develop innovative ideas and solutions. We perform at our best and deliver results. We share achieved results and recognitions.

Are you ready to make a difference in the lives of millions? Join us.

Highlighted Benefits for Full-time Employees

•Medical • Dental • Vision • 401k • Flexible Spending Accounts • Paid Time Off • Work/Life Solutions • Pet Insurance

Cognosante is an equal opportunity employer (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) . We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email jobs@cognosante.com . Cognosante is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to jobs@cognosante.com and let us know the nature of your request and your contact information.

T o all recruitment agencies: Cognosante does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our requisitions, any Cognosante email address, any Cognosante employee, or to any company location. Cognosante is not responsible for any fees related to unsolicited resumes.

COVID-19 isn’t stopping our hiring process nor our business as (semi) usual. We’re still reaching candidates, virtually and we’re still working, remotely! Are you a self-starter who likes to work from home and is interested in this position? Apply today!

Quick tips on virtual hiring success:

  • Test your tech —make sure your internet connection and video conferencing program are both working prior to your interview.

  • Dress appropriately —dress for success and ensure your surroundings are tidy.

  • Be prepared —do your homework, rehearse your responses to key interview questions, and prepare your own questions.

  • Be personable —make eye-contact, smile often, and demonstrate enthusiasm for the role.

  • Remove distractions —engage with the interviewer by removing all distractions, including your smartphone.

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