Experience Inc. Jobs

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Network Engineer II, IT Service Delivery and ACC Delivery at our Tysons, Virginia location. The primary purpose of this job is to perform engineering and implementation specific tasks on enterprise infrastructure systems, services and applications. Responsibilities include, but are not limited to, system design; standards based implementation, capacity planning, systems integration, process / procedure development and refinement, and technical support.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Provide network engineering deliverables supporting WAN/LAN and telecom network infrastructure supporting PenFed domestic, international and branch locations.

• Participate with implementation of new network technologies and platforms.

• Troubleshooting and triage of network hardware, applications, network providers and platform issues and outages. Act as a primary initial point of escalation in resolving network issues as requested by other technical peers and department management.

• Contribute delivery of assigned network projects and assignments.

• Participate in on-call rotations as scheduled. Estimated at 1 week per month.

• Responsible for following established change control and deployment policies and procedures.

• Manage resolution of assigned tickets from Network Team ticket queue.

• Maintain and update enterprise ITAM database, architectural and configuration documentation as required.

• Perform routine operational tasks, verifying the integrity and availability of all hardware, resources, systems, and key processes. Review system and application logs and verify completion of scheduled jobs.

• Perform systems related maintenance such as systems rebooting, patching, backups, snapshots, health monitoring, hardware/software asset management, software distribution and systems decommissioning.

• Install, configure, test and maintain systems, application software and infrastructure tools.

• Serve as a key team member using existing technical knowledge and skills to perform specific projects independently.

• Maintain the highest levels of systems and infrastructure availability.

• Interact with senior engineers and management to identify areas of improvement for operational efficiency.

• Work closely with technical and non-technical personnel within and across PenFed departments and vendors.

Qualifications

Equivalent combination of education and experience is considered.

• Associate or bachelor’s Degree in related field is preferred.

• In lieu of a degree, combination of education and a minimum of six (5-6) years of related work experience is required that provides the necessary skills and knowledge to perform all essential job functions.

• Demonstrated understanding of Networking, Compute, Storage, Cloud, Distributed Systems and End-User technologies.

• Strong interpersonal, problem solving and multi-tasking skills desired.

• Excellent communication skills.

• Must be able to present system designs for user approval at formal reviews.

• Must be capable to provide solutions to identified systems issues.

• Minimum of five (5) years of experience with Cisco (switching, routing, ACI), F5 (load balancing), Infoblox (IPAM/DNS), NetBrain and Silver Peak. Cisco Identity Service Engine (ISE) experience highly preferred.

• Competency with routing/networking protocols to include but not limited to; EIGRP, BGP, SIP, etc.

• Radius / TACACS experience a must

• MPLS / IWAN / Hybrid cloud experience required. AWS experience preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional licenses and/or certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call is required.

About Us

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.