Job Information
Capital One Manager, Product Management - Card Site Pre-Approval UX in McLean, Virginia
Center 1 (19052), United States of America, McLean, Virginia
Manager, Product Management - Card Site Pre-Approval UX
One of customers’ primary pain points when applying for a credit card is not knowing whether they will be approved, driven by a fear of being declined and negatively impacting their credit score. Nearly 6 million visitors use Capital One’s Pre-Approval website experience to get matched to products they are pre-approved for, taking the fear out of applying for credit cards.
The Capital One Card Site team builds and optimizes the Pre-Approval form on the website to deliver a seamless application experience. We are looking for a product manager to join the Card Site team to improve this front-end experience with a focus on A/B testing.
As a Manager, Product Management - Card Site Marketing and UX, you will:
Be the Product manager for Pre-Approval experiences on Capitalone.com
Create and own the testing strategy and roadmap where you identify and prioritize opportunities to improve and optimize the customer experiences you own
Use data and customer research to form hypotheses, then work with design, tech, marketing, and analyst partners to design and execute A/B tests that’ll prove/disprove those hypotheses and drive value for the customer and business
Define and analyze metrics to measure the success of those tests and identify new customer backed learnings
Ship new user experiences through an Agile software team of full stack developers
Own stakeholder communication to inform decisions, ensure alignment, and build excitement for the work you and your team will be doing
We want you if you are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and seeker of new challenges.
Communicator & Influencer. You can communicate complex ideas clearly – to internal and external partners. Our team knows their priorities and why they’re doing what they’re doing. You can rally teams and groups to work with you.
Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
Passionate & Customer Focused. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
2+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).