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Capital One Manager - Diversity, Inclusion & Belonging Operations in McLean, Virginia

Center 1 (19052), United States of America, McLean, Virginia

Manager - Diversity, Inclusion & Belonging Operations


Our highest calling has always been to attract, develop and inspire the world’s best people - from across the full spectrum of differences. Our associates are the heart of Capital One and our commitment to diversity, inclusion and belonging (DIB) are valued at our core. We empower our associates to do great work by creating an inclusive culture that values diverse perspectives, fosters collaboration, and encourages innovative ideas. A workplace where everyone feels safe, seen, heard, valued and able to bring their best, most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our Diversity, Inclusion & Belonging efforts.

We constantly analyze our approach to DIB leadership, which is itself informed by both external voices and internal experiences. We’ve steadily increased our investment in DIB by growing our recruiting approaches and pipelines in order to attract diverse top talent, building sophisticated and industry leading DIB education and training for our leaders and associates, expanding the reach and impact of our Business Resource Groups (BRGs), and creating breakthrough programs and solutions that accelerate the deep embedment of our DIB principles across our organization. We are building an innovative and strategically bold DIB agenda focused on not only growing DIB in our workplace, but also in leveraging the depth of our expertise and the reach of our resources to advance equity, inclusion and belonging across our communities.

Learn more about our DIB story and consider joining us as we continue on our journey to becoming the world’s benchmark destination for DIB leadership: https://www.capitalone.com/diversity/

Manager - Diversity, Inclusion & Belonging Operations

We aspire to provide a best-in-class experience for candidates and hiring teams, and have a ton of fun along the way. Our culture and people are integral to our growth and success. As Manager, DIB Operations, you will be responsible for the design and execution of Diversity Inclusion & Belonging program strategies.

In this role, you will be an analytically minded DIB professional with a demonstrated track record of developing talent and programs. The ideal candidate will have a passion for developing diverse program strategy as well as proven experience in designing and building a new project, initiative or program.

You will also have experience running large scale programs focused on attracting, developing and/or retaining talent. You will contribute to the overall success of Capital One by ensuring our DIB strategies are connected and that we have the right momentum and stakeholder buy-in. You will ensure the quickly growing DIB team is connected and on track against their roadmap.

You will also possess the confidence and poise to influence various internal and senior stakeholders. Most of all, you will possess the highest ethical standards, accompanied by a balanced ego and unwavering integrity.


  • Support DIB initiatives, including working strategically with leaders across the organization

  • Ensure stakeholders are updated and dots are connected across our DIB agenda and work, both within HR and the business

  • Coordinate multi-functional teams

  • Partner with senior leaders to manage strategic activities and practices across the business

  • Deliver business outcomes with LoB programs, initiatives and strategies leading to industry leading DIB programs and results

  • Utilize data-gathering and modeling to inform an analytically rigorous approach for DIB process and experiences

  • Keep the team on track and driving towards realistic goals

  • Identify risks / impediments and mitigation strategies

Traits we see in a successful candidate:

  • Have a track record of successful program management, bringing the ability to quickly put structure in place to manage tasks and related expectations

  • Exhibit proven influencing skills to effectively drive project / program imperatives

  • Demonstrates a proven track record of excellent project management and delivery, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.

  • Strong understanding and alignment with DIB initiatives.

  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

  • Demonstrate good judgement and sensitivity, with diverse teams.

  • Demonstrate the ability to manage multiple projects simultaneously

  • Ability to leverage logical insights through data analytics (assessment, analysis and reporting) of diversity & inclusion metrics

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 5 years experience in Consulting, Diversity & Inclusion, Human Resources, Corporate Social Responsibility OR Non-Profit Advocacy

  • At least 3 years of experience in project management

Preferred Qualifications:

  • At least 5 years of experience in diversity, inclusion, equity & belonging

  • At least 5 years of strong problem solving OR at least 5 years of influencing skills OR at least 5 years of a combination of both

  • At least 3 years experience in change management

  • Strong attention to detail and results oriented, ability to meet objectives and handle multiple deadlines and priorities

At this time, Capital One will not sponsor a new applicant for employment authorization for this position