Steampunk Disruption Designer in McLean, Virginia
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government.We’repassionate about creating solutions that are impactful, practical, and scalable while meeting our clients’ ever-changingneeds.We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.We believe that whilegood designmakes fora goodexperience, human-centered design makes for an excellent one.
As aDisruption Designer, you willbe responsible forguiding government clients through our Design Intelligence™framework;incorporating human-centeredand design thinkingmethods tofocus on the peopleimpactedby transformation and change engaging them to embrace and adapt to new ways of working while identifying and mitigating areas of resistance.
Participatein all aspects of discovery tounderstand:client missionandgoals;stakeholders,usersand their ecosystems; current state journeys; user segments; program, project, and transformationobjectives
Conduct workshops and interviews toframe pain pointsandopportunities; define problem statements anddeterminechange readinessand areas ofresistance
Synthesizeresearchanddataand craft compelling storiesand presentationsto communicate insightsand recommendationsthat will shapetransformation andchange enablement
Develop and deploy communication plans, pilot plans, and training plansin partnership with key stakeholders and their customers
Developand deploychange management plans that articulate actionable recommendations for organizational and workflow improvement
Develop, deploy, and measure key performance indicatorsfortransformation andadoption
Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment
Understand and embrace the specifications and constraints of a given technology, platform and/or operational environmentand understand howchange managementshould be integrated into technological considerations
Ensureall deliverables across a variety of projectsare produced at the highest quality
Ability to obtain a U.S. government Public Trust Security Clearance
4+ years of experience inchange management andwell-versed inchangemanagement best practices and models
Demonstrated experience in current state assessments,future state visioningand communication planning
Demonstrated experienceconductinguserand stakeholder interviews and synthesizing data and insights into personas, action, and training plans
A natural curiosity for solving problems coupled with strong analytical skills
A collaborative nature with excellent written communication and presentation skills
Experience workingin aproject-based environment
Degree, equivalent experience, and/or certification in change management
Previouswork experience in or with the federal government
Previouswork experience as a consultant
Experience inHuman-Centered Design / Customer Experience Design
Experience working on multi-disciplinary, cross-functionalteams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architects
Experience working within an Agiledeliveryframeworkincluding writing user stories and story pointing
About Steam punk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian,Healthand DoD sectors. Through our Design Intelligence™ process , we are fundamentally changing the expectations ourFederalclients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
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Job Location US-VA-McLean
Posted Date 3 weeks ago (11/20/2023 4:33 PM)
Job ID 4948
Clearance Requirement Public Trust