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Canton-Potsdam Hospital MH Patient Registration Clerk in Massena, New York

Variable Shifts

Hospital professional will be responsible for the comprehensive servicing of CPH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard. Successful candidate will possess excellent customer service skills, have an appreciation/understanding of the importance of Press-Ganey and HCAP scores, be willing to learn various healthcare computer software (Meditech etc.)

  1. Registration for all areas of hospital Insurance verification, errors, and co pays and account payments, financial counseling.

  2. Switchboard coverage, alarm activations, paging and answering service. Responsible for all status changing of patients.

  3. Scheduling, authorization verification, pre insurance, accuracy, errors and copay collections in pre access area.

EOE

ID: 2021-7529

Shift: 7.5 Hour

Shift Details: 7.5Hr. Midnights

External Company URL: https://www.stlawrencehealthsystem.org/

Name: 1 Hospital Drive

Required Level: High School Diploma or Equivalent

Required Field: Medical Terminology preferred

Preferred Level: Associate's Degree

Preferred Field: Healthcare Administration

Licensure / Certification (Text Only): Preferred: Medical Clerical Certification

Contract: CSEA

Post: St. Lawrence Health System Careers: 4/20/2021

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