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QUEST DIAGNOSTICS QMS - Project Manager (Remote Opportunity) in Mason, Ohio

QMS Project Manager - Remote OpportunityLook for more than answers.Patients and Physicians rely on our diagnostic testing,information and services to help them make better healthcare decisions. Theseare often serious decisions with far-reaching consequences, and requiresensitivity, tact and a clear dedication to service. It's about providingclarity and hope.As a Project Manager, you will work for the worldleader in the industry, with a career where you will have the opportunity tocollaborate and affect change while expanding your leadership skills and technicalknowledge. You can make a real impact in a market that is growing anddeveloping.Job SummaryThis position will lead a variety of projects and teams to apply Quest Management System (QMS) principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and apply QMS principles and tools to their daily work. The Quest Management System (QMS) is Quest Diagnostics' approach to using a set of proven tools and methodologies to drive successful execution of, and results from, key initiatives and day-to-day work. It is the structured way we manage, lead, and solve problems. It is built on 7 practices:Management approach & governance Breakthrough management and Hoshin planning Customer insights and solutions developmentProcess managementContinuous improvementProject managementChange managementJob ResponsibilitiesLeads projects and working teams to effectively initiate, plan, execute, monitor, and close projects Leads projectsLeads projects through issues, roadblocks, and problemsActs as a change agent to drive teams toward successGuides team members to perform through issues and constraintsOwns projectsOwns the timeline, budget, resource constraints, and deliverables / resultsShifts between the "big picture" and the small-but-crucial detailsIs prepared to roll up their sleeves and work through detailed issuesManages projectsEnsures all appropriate tools are completed and used effectively (e.g., charter, gantt chart, status updates)-CommunicatesActively communicates with project sponsors and stakeholdersEstablishes regular points of communicationManages sponsor and stakeholders expectationsDelivers the expected resultsPerforms root cause analysis on project shortfalls and takes corrective action as necessaryApplies QMS principles and tools toward a variety of small to medium projects as well as other necessary skills, such as:Identifying root causes of issues and designing solutions that address themDefining, monitoring, and controlling processes Understanding (internal/ external) customer needs and designing solutions around themIdentifying the impacts from change and developing proactive change plansSupports various teams to achieve their goals by facilitating on-site workshops, rapid continuous improvement events, and providing ongoing guidance or consultationCoaches other employees on the use of various tools, concepts and practices foundational to QMS in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability Qualifications/ Job RequirementsDemonstrated experience (1 to 3 years) of leading projects from initiation to completionDemonstrated experience facilitating discussions or workshops Some experience in continuous improvementDemonstrated experience with process managementBasic knowledge of VOC toolsGeneral knowledge of Hoshin and breakthrough planningSo

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