Experience Inc. Jobs

YOUR ROLE Are you known for your extensive management skills? Are you passionate about customer service and driving results? If so, we have an opportunity that would allow you to lead the contract/s and all employees in the growth and development of additional business opportunities with the existing customer. WHAT ARE YOU GOING TO DO? Oversee ongoing customer service and maintain customer relations by focusing on the contract's daily operations based on customer's needs. Utilize daily communications with the customer to discuss service needs and potential problem areas. Attain profit objectives of contracts, provide financial analysis and decision making for customers. Manage the organic growth and development of additional business opportunities with existing customers. Ensure safety, maintain quality, establish and monitor cost control programs. Manage operations schedule and staff the contract in anticipation of customer needs. Provide support and guidance to hiring manager. Manage the contract staff, ensuring continued quality service by writing procedures, testing, hiring and training managerial and operational personnel. Maintain corporate productivity and quality award programs to recognize outstanding performance. Encourage use of Performance Management system in all facets of the Contract operation. Maintain the Contracts quality performance objectives through the continuous improvement processes. Establish and monitor cost control programs, including annual budget development, monthly P & L review and payroll and cost analysis. Handle daily administration of contract, including preparation of customer related performance reports and all other correspondence. Negotiate and Enforce Collective Bargaining Agreement where applicable. WHAT ARE WE LOOKING FOR? Education and Experience: Bachelor's degree in logistics, 3PL or transportation. Five to ten years senior management experience in a transportation/ industrial environment. Union experience, preferred. Previous start up and Project management experience, preferred. Skills: Computer literate. Characteristics: Excellent oral communication and customer relations skills. Excellent organizational and financial management skills. Ability to train, motivate, coach and counsel others. Problem solving, conflict resolution, decision-making and planning /organizing skills. Ability to multi-task and excellent time management skills. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class soluti