Job Information
SERVICE FIRST STAFFING Service Advisor in MARSHFIELD, Wisconsin
JOB REQUIREMENTS: Will be 1 of 2 Service Advisors at the company Check in all units over the phone or in person asking good questions about the equipment issues Write and present accurate quotes and estimates with a deep parts and labor knowledge of cranes Work with outside vendors for sublet work needed on customer units. Organize and manage the service schedule ensuring timely completion of customer units and workflow in the shop Manage technician time and monitor repair progress for maximum efficiency Promptly communicate with the customer as the repair progresses, giving appropriate updates Explain the work and charges to the customer when the job is complete and collect payment Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors. ***** APPLICATION INSTRUCTIONS: Apply In Person: 720 Daly Avenue Wisconsin Rapids, WI 54494 Apply Online: www.service1ststaffing.com Call For Appointment: 715-424-0011 This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.