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Marshall Community Credit Union Contact Center Representative in Marshall, Michigan

Marshall Community Credit Union (MCCU) is looking for a Contact Center Representative at our Marshall location. If you're ready for the banking career of a lifetime with a community-involved credit union, keep on reading!

  • Are you a helpful and contributing individual who enjoys a team-driven environment?
  • Are you comfortable working alone as well as a direct and factual communicator?
  • Do you function best in a process driven workplace where patience is a necessary trait?

This position offers a detail-driven job that will inspire and reward a precise and accurate worker like you!

This position involves spending the majority of the day assisting members on the telephone. Responsibilities include but are not limited to greeting and assisting members in a friendly, efficient, and professional manner; explaining products and services to members; responding to member concerns; and directing phone calls to the appropriate department or person.

  • Qualifications include 2+ years' experience at a financial institution (banks and credit unions only) and strong customer service skills/experience.


Established in 1951, MCCU is a full-service financial institution proactively promoting the credit union philosophy of "people helping people." We provide high earnings on savings, low rates on loans, no annual fee credit cards, and home financing ' our list of services is endless. Our banking institution offers convenient services and the staff to match every members need.

We hire and keep only the best and brightest--that's you! We believe that our great pay, fantastic benefits, employee discounts, and numerous opportunities for growth *do the trick! Not to mention our *open-minded management that fights for your success.


If you are a customer service rock star and feel that you would be a good fit for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!


Marshall Community Credit Union is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.