Park Nicollet Clinic Rehab Clinic Assistant - Float in Maple Grove, Minnesota
Position Summary: Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services. Education/Experience: Requirements: 1. High School Graduate/GED 2. Six months experience in a customer service job, or medical related experience in a hospital, rehab or clinical setting. Preferred: 1. Knowledge of medical terminology. Special Knowledge/Skills/Certifications/Licenses: Required Skills: 1. Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments. 2. Should have critical thinking skills and be able to problem-solve. 3. Strong verbal communication, customer relations and listening skills are essential. 4. Good telephone etiquette, money handling, and keyboarding skills are needed. 5. Must be able to promote and maintain good customer relations and patient confidentiality. 6. Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e.those with speech and hearing impairments, those requiring interpreters) 7. Ability to work in a fast-paced environment that includes switching between tasks. 8. Comfortable working with computers and learning new equipment and software as needed within the scope of the role. Additional Information: This position supports rehab operations at multiple outpatient sites across the metro. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. We are committed to a culture of diversity, equity, and inclusion. A culture where every person feels welcome, included, and valued. It s an important part of our Head + Heart, Together culture, and critical to our success.