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REI Operations Lead - F/T w/ Benefits - Maple Grove in Maple Grove, Minnesota

Operations Lead - F/T w/ Benefits - Maple Grove

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Posted Date


Job ID


Job Function


REI City

Maple Grove

REI State


REI Location

Maple Grove

Remote Eligible


Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

The retail Operations Specialist Lead is the store’s “Swiss Army Knife” of the store. You will directly interact with the store management team and have daily administrative duties related to: Banking, Office Support, Frontline Support, Records, and Store Communications. You play a critical partnership with the management team where you will find supportive leadership, a committed staff and an engaging work culture. Typical duties of the Operations Specialist include:

  • Supports management team with accounting responsibilities such as reconciling Multi-cards, Petty Cash, and other expense systems and assists with the review of GL expenses for accuracy

  • Build and maintains files to support efficient store operations

  • Handles store communications, creates and maintains bulletin boards, calendars, and other communication areas

  • Manages office supply inventory within assigned budget

  • Administers Pro Deal program, communicating with vendors and employees, monitoring use and compliance with guidelines

  • Facilitates the hiring process, processes HR documentation, review and anniversary date tracking, maintains employee files, and handles entry of timekeeping records and payroll

  • Assist Management team in monitoring/tracking attendance

  • Coordinate Safety Committee and Product Quality Issues

  • Ensures store is following Loss Prevention standards

  • Trains Operations staff as needed

Bring your passion and expertise

Our Operations Specialist live and breathe the REI culture and are true champions of the REI brand. They are rock-star organizers and love jumping in to solve any problem that arises. They do not fear, but rather embrace ambiguity! These are the qualities we look for on our team. Here are some additional skills that we think will make for a great Operations Specialist:

  • Experience in a retail or office environment (preferred)

  • Ability to work flexible hours (some evenings and weekends)

  • Demonstrated commitment to quality customer service

  • Shown ability to handle contending priorities

  • Shown ability to show attention to detail

  • Effective communication skills - clear, concise and positive.

  • Demonstrated personal effectiveness and interest in developing own skills and knowledge

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.



With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.



REI is an Equal Opportunity Employer

Retail Posting Range

$18.10 - $23.8 per hour