Job Information
Netflix Supplier Ops Specialist in Manila, Philippines
Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Role
Netflix is one of the world's leading entertainment services, with 270 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. About the Opportunity: As Netflix grows globally, we continue to look for the best and brightest talent to scale with our growth. We are looking for a Supplier Data professional to support our Global Supplier Onboarding function. Our Supplier Operations team performs the end-to-end process of supplier record data management from onboarding to offboarding on a global scale. The team assesses for fraudulent activity and ensures accuracy of supplier record data to drive Procure to Pay (P2P) excellence, data analysis, and compliance activities. This position will be based in our Manila office and will be a part of our global Supplier Management Operations team. This position will interact with global teams and suppliers. The ideal candidate will be very detail-oriented, able to analyze and process large volumes of data with high accuracy, have excellent communication skills, capable of multitasking, and have a strong understanding of the P2P process. Responsibilities: The Supplier Operations Data Specialist is responsible for the day-to-day supplier activities including:
Process high transaction volume in multiple languages and currencies
Manage the onboarding of new supplier records globally
Review and verify global supplier record information for accuracy (i.e. banking information, tax treatment, contact information)
Review supplier tax documentation (i.e. W-8, W-9, residency certificates) to determine appropriate tax classifications on a global scale
Provide clear communication and resolution to our suppliers for invalid or missing information
Partner closely with the AP invoice processing and payment teams for any supplier record details needed for accurate disbursements
Review, analyze, and respond to internal and external supplier inquiries for supplier data change requests
Assess and prevent fraud as it relates to supplier set up and change requests, escalating to regional team members and management as necessary
Ability to identify process gaps and improvement opportunities across the supplier onboarding process
Partner closely with regional team members to support changes to process workflows and supplier data
Support audit tasks for tax/finance teams as assigned
Perform other duties and ad hoc tasks to support new initiatives and contribute to the organization’s goals
Skills Required:
Able to work with high volume of transactions in a fast-paced environment
Able to maintain a high level of accuracy in preparing and entering financial information
Customer Service oriented person who focuses on quality communication and attention to detail
Excellent English written and verbal communication skills
Highly motivated with the ability to work independently
Forward looking thinker who can articulate the need for and contribute to process improvements ideas
Works with a sense of urgency and sensitivity to last-minute highly critical business requests
Uses good judgment and knows when to make a decision and when to escalate
Exercises strong problem solving skills
Exemplifies the Netflix Culture
Understanding of SOX compliance rules and guidelines
Education & Experience:
Accounting or Finance background
5+ years of relevant experience in AP, P2P, supplier data management
Proficient in Excel and ERP systems (Workday experience is a plus)
Experience validating and reviewing supplier data records
Experience evaluating global tax, compliance, and regulatory supplier record information is a plus
Experience at a Global company
Degree in relevant field of study a plus
Experience with a ticketing tool or system a plus
We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.