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Responsibilities:

I. Strategic Assessment - Scoping Phase

• Exhibit visionary leadership while working closely with stakeholders to gain a comprehensive understanding of REPH/GSN's scope of services and identify potential offshoring opportunities.

• Conduct an initial business scan to assess the feasibility and suitability of offshoring specific processes, demonstrating ability to make strategic decisions.

• Collaborate with relevant departments to define the workforce dynamics, organizational roles, and job descriptions (JDs) essential for a successful offshoring strategy, showcasing leadership in aligning teams towards common objectives.

• Utilize the Service Placement Heatmap to identify high-level process placement recommendations and guide team towards well-informed decisions.

• Facilitate the site selection process, including the presentation of REPH/GSN sites, to determine the best locations for offshoring activities, leveraging leadership in strategic planning.

• Establish and govern the Onshore and Offshore SME teams, ensuring clear roles and responsibilities are defined, and lead the kick-off meeting for the SME teams to foster collaboration and inspire commitment.

  II. Delivery Planning Phase:

• Demonstrate leadership by working in close collaboration with Subject Matter Experts (SMEs) to develop a detailed process splits plan, focusing on Level 1 (SIPOC) and Level 2 (Process Maps) process mapping.

• Facilitate an initial technology assessment by assigning an Onshore IT Point of Contact (POC) and conducting IT assessment meetings to address any technology requirements.

• Finalize the processes and roles to be offshored, conducting an initial cost-benefit analysis to assess the financial implications, showcasing your strategic decision-making skills.

• Lead the development of a multi-wave migration timeline, detailing hiring waves and knowledge transfer (KT) timelines for a seamless transition, exemplifying your ability to lead complex projects to successful completion.

• Collaborate with relevant stakeholders to establish business agreements, including billing structures, contract details, and terms and conditions, to ensure a mutually beneficial partnership, demonstrating leadership in negotiation and relationship-building.

• Prepare a draft Work Order (WO) outlining the project scope, deliverables, and key milestones, providing clear direction.

Qualifications:

• Bachelor's degree in a related field with at least 3-5 years of professional experience in project management.

• PMP certification is a plus, highlighting expertise in project management methodologies and commitment to continuous improvement.

• Proven experience in strategic assessments, scoping, and delivery planning, particularly in process offshoring or migration projects, showcasing leadership in guiding successful initiatives.

• Strong analytical skills and the ability to interpret data to drive informed decisions, reflecting visionary and data-driven approach.

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders, demonstrating ability to inspire and motivate others.

• Demonstrated ability to lead project teams and drive initiatives to successful completion.

• Highly organized with the ability to manage multiple tasks and prioritize effectively, showcasing leadership in efficient project management.

• A proactive mindset with a passion for continuous improvement and driving positive change, exemplifying leadership in fostering a culture of growth and innovation.

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