Job Information
Two95 International Inc. IT Help Desk Technician (Contract) in Manhattan, New York
Title: IT Help Desk Technician
Duration: 6+ Months Contract
Location: Manhattan, NYC
Rate: $OPEN
Requirements
6+ Years Experience
Implemented processes and procedures
Manage targets and KPIs for Help desk
Setup, configured and on-going management of reports for Help desk.
Reports dashboard
Handling tickets and advanced customer queries
First point for escalations
Developing & troubleshooting. Layer 1-3 topologies
Benefits
Note: If interested please send your updated resume to shubhankar.madane@two95intl.com (ganesan.raju@two95intl.com) and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.