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Kyndryl, Inc. ServiceNow Architect - Digital Workplace Services in MANCHESTER, United Kingdom

Your Role and Responsibilities

Our Architects are restless for innovation. They are at the edge of technology, changing the way our customers solve their business problems with ServiceNow and its capabilities to integrate with other platforms.

  • Your role will be to work with customers designing solutions for their digital transformational journey in and around employee and user experience. Using a combination of your ServiceNow architectural skills and experience

  • You will be working on exciting projects ranging from legacy ServiceNow platforms to migrations, expansions, and greenfield/brownfield projects.

If you want to join a tech company that has a host of exciting projects and customers waiting for you to work with them to accomplish their digital workplace transformation journey, then apply to Kyndryl today.

What’s in it for you?

It’s an exciting time to join Kyndryl Consult, the growth engine for Kyndryl. We accelerate transformation for our customers by deploying our consultants and technical specialists on high impact assignments which align technology to business outcomes – always underpinned by our decades of deep engineering expertise, and intimacy with our customers’ technology and business.

  • You will work closely with our customers, as well as our teams. Joining the Kyndryl Architect Profession and working with other Kyndryl Architects and SMEs.

  • Creating High-Level Designs and participating in Design Authorities to create the solutions that drive our customers forward.

Who you are:

Are you an Architect knowledgeable in ServiceNow implementation and migrations, competent in working with customers, conducting workshops, understanding the customer’s business and their requirements? Do you have a desire to direct, challenge and succeed by taking responsibility for large project designs, setting priorities, and nurturing relationships to become the customer’s trusted advisor?

  • Working closely with the customer and Technical Teams you will use your ServiceNow skills, industry knowledge, stakeholder management, leadership, and an innovative approach to own design, configuration and build of complex solutions.

  • You will have a ServiceNow Certified System Administrator certification as a minimum.

  • You will have a breadth of proven ServiceNow specific architecture experience having a proven record of delivering enterprise scale ServiceNow implementations.

What else is in it for you?

In joining Kyndryl you will work for a company that invests in your future and join a team culture that amplifies learning and development agility. Kyndryl has a flexible working policy offering a number of options from reduced hours, or job share, to home working. These ensure a better balance and improved flexibility both inside and outside of work for you. You can discuss our flexible working options with our managers when you apply. And don’t forget to ask about our Summertime Flexible Fridays!

Plus, we offer a Flexible Reward benefits scheme, where you can personalize your benefit rewards. Our excellent employee benefits range from medical and dental, to employer contribution pension, buying vacation days, cycle to work, childcare vouchers and 1000’s of online or high street discounts.

Apply today and to talk with us to find the best opportunity that matches your next career move.

Required Technical and Professional Expertise

  • An experienced and recognised ServiceNow Solution Architect.

  • ServiceNow Certified System Administrator certification.

  • Experience in the ServiceNow platform not limited ITSM and ITOM Demonstrated skills in understanding and using ServiceNow’s APIs (e.g. JavaScript, HTML/CSS, XML, AngularJS, and SQL).

  • Experience in implementing CMDB using the CSDM model and using the CMDB health capabilities of the platform.

Preferred Technical and Professional Experience

  • A good understanding of the platform automation workflows using.

  • Flow Designer and Virtual Agent conversations using the conversation designer.

  • A good understanding of the automation and AI capabilities of the ServiceNow platform including Predictive Intelligence, Virtual Agent, LightStep, Automation Engine (RPA).

  • Experience in implementing integrations with external applications using IntegrationHub, web service APIs (SOAP, REST, JSON), Service Graph connectors, SSO (SAML, LDAP), ChatOps (Team, Slack), AWS, Azure, Google and others.

  • Experience in deploying AIOps solutions including Event Management, OI and Log Analytics.

Required Education Bachelor's Degree

Preferred Education Bachelor's Degree

Country/Region United Kingdom

State / Province MULTIPLE

City / Township / Village MULTIPLE CITIES

Being You @ Kyndryl

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

Other things to know

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Architect

Role ( Job Role ) Infrastructure Architect

Employment Type Full-Time

Contract type Regular

Position Type Professional

Travel Required Up to 60% or 3 days a week (home on weekends - based on project requirements)

Company (Y072) Kyndryl UK Limited

Is this role a commissionable/sales incentive based position? No

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.