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Amazon Learning Programme Manager (TAP), EU ATS Learning in Manchester, United Kingdom

Description

At Amazon, we are always exploring new opportunities to shape our global business. As a Learning Programme Manager, you’ll be an essential part of innovating and transforming our Associates Learning Experience. You’ll be taking the lead on the design and launch of new programmes for our customers and overseeing programmes that are already running. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

ATS Learning is looking for a Learning Programme Manager with a proven track record of delivering results to take end to end ownership of the learning and development aspect of the Transportation Associate Programme (TAP). The programme currently based in the UK trains Amazon drivers for both yard and over the road driving operations with further expansion planned in 2025.

Key job responsibilities

  • Design and deliver training content

  • Launch programme content in the UK and EU

  • Launch new TAP clusters and maintain training in existing clusters

  • Build mechanisms for quality control and training audit

  • Support EU TAP/In House Shunting launches

  • Ensure compliance with industry best practice and local legislation

  • Engage with key internal stakeholders including Legal, PXT, WHS, Operations, ACES, CF/SC Learning teams and TAP Leadership

  • Use data to inform decision making and quantify impact to costs, learning experience and safety

  • Provide timely and accurate updates to TAP Leadership on programme developments

A day in the life

As a learning programme manager you’ll hit the ground running and take ownership of the learning and development of drivers on the TAP programme. You’ll work closely with a range of stakeholders to develop scalable and cost effective solutions that meet operational requirements and develop our drivers. You’ll work closely with TAP operations and the drivers in each cluster in our Amazon Warehouses as well as the senior leadership team and other support teams.

Basic Qualifications

  • Degree or relevant industry experience

  • Relevant experience managing multiple stakeholders

  • Relevant experience leading projects in a fast paced environment

  • Relevant experience in a learning or transport operations role

  • Strong IT Skills including high levels of competence in MS Excel

  • Excellent data analytics and root cause analysis skills

Preferred Qualifications

  • Basic project management qualification such as PRINCE2, APM, PMI or similar

  • Experience in a driver training role

  • An additional language such as Italian, Spanish, German or French

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.

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