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NCS Technologies, Inc Inside Sales Manager in Manassas, Virginia

POSITION: INSIDE SALES MANAGER

BACKGROUND: NCS is a growing innovator, manufacturer, and integrator of a wide range of computing devices for enterprises of all sizes with strong focus in the public sector including the military, Federal agencies, and state/local government. We transform products from our strategic OEM partners into the final integrated solutions that our customers require along with system and rackscale integration and logistic services to help our customers seamlessly provision their IT hardware cost effectively. NCS also builds our own branded systems to meet our customers specific technical, security, or environmental requirements. We are in search of a strong and capable Inside Sales Manager (ISM) to expand our sales across existing contracts to new Federal accounts and programs. POSITION DESCRIPTION: This position will be responsible for cultivating and growing relationships with responsible Federal Government and DOD officials and, through interaction and working with them, uncover, capture, and manage sales opportunities for portfolio products and solutions. The ISM will be responsible for amplifying and enhancing efforts to grow existing contracts and to assist in identifying and capturing new opportunities with the military and civilian Federal agencies. By collaborating with OEM counterparts, such as HPI, HPE, or Cisco, Durabook Federal, Zebra, Kodak, etc. and working with customers, the ISM will creatively find opportunities for NCS to grow and execute existing contracts and to earn a role as a prime vendor on new contracts. To seek any of the roles described, the ISM must adeptly employ the value propositions of NCS which are derived from a number of factors including our small business corporate status, network of partners in different socio-economic categories, extensive knowledge of Federal procurement practices, engineering, manufacturing, integration, logistics capabilities, etc. This position reports to the Vice President of Sales, Client and Enterprise Systems. The individual must possess and rely on his/her inquisitiveness to learn about NCS history, culture, capabilities, competitiveness, imagination, and creativity and use this knowledge to develop a unique set of value propositions for each engagement with the OEM and customers. We are looking for an individual who is willing to invest time, emotion, energy, and passion into each opportunity to jointly prevail over the competition with our OEM partners. The person must be able to feel the excitement of competition, elation of a win, and disappointment of a loss. POSITION RESPONSIBILITIES:

Focuses on supporting opportunities from existing contracts such

as SEWP, CCS-3, and 2GIT and identifying new opportunities from anticipated DHS FSIII, maintaining existing OEM relationship, growing emerging OEM relationships (such as HPE and Cisco) while improving customer outreach and relationship development. The ISM will actively engage with potential customers, setting up customer meetings, and building sales through timely responses to RFQs directly from customers or bid boards and other relevant portals. On occasion, the ISM may need to travel to visit customers and attend tradeshows or other business events.

Immerse in and learn about NCS and our business as much possible in the shortest amount of time by engaging in conversations and interactions with colleagues, OEM and business partners, and customers to be able to develop a keen understanding for each and every element of our value proposition including:

  • Knowledge of the ecosystem of the industry
  • Relationship with key players in the industry
  • Business, financial, technical, engineering, integration, and logistic service capabilities
  • Small business corporate and other socio-economic status of NCS and our partners, respectively, for the purpose of capturing set-aside business
  • Keen understanding of NCS responsibilities, obligations, nd rights under the FAR

Engage in each assigned activity and create opportunities by understanding all the specific details of the customer requirements and leveraging existing NCS solutions. Do so by developing a keen understanding of the customers organizational structure, issues/problems for which they are seeking solutions, and NCS resources, capabilities, and ecosystem, and imagining how said elements can be interconnected to form opportunities and business propositions.

Develop strong and close working relationships with the Directors of Sales, Sales Operations Manager, Sales Operations Coordinators (SOCs), and the Product Management team. Help identify, qualify, and close sales opportunities within the CES customer community. Enter and track new opportunities in Salesforce and communicate opportunity status with the NCS CES Sales Team.

Work closely with the SOCs to understand NCS order processing methodologies, lead times, and provide support and assistance as needed. This includes, but is not limited to, tracking of all orders and providing feedback to customers on status, and participating in weekly team calls to discuss won, lost, and open opportunities.

Cooperate and collaborate with NCS Marketing and third-party partners to proactively market NCS portfolio of solutions to existing and new customers. Utilize your understanding of current market trends and new technologies to assess how NCS solutions can benefit the end user and thereby creating demand to drive NCS business.

Encourage and coordinate customer visits to NCS Manassas facility. Communicate with Production, Product Management, and the Executive team to create a positive customer visit experience while showcasing NCS capabilities.

Work closely with the Proposal Team, as wells as Program and Project Managers on relevant business opportunities by assisting in identifying potential partners that NCS must enlist to develop the solutions and register the opp

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