Experience Inc. Jobs

Job Number 24104938

Job Category Spa

Location The Ritz-Carlton Maldives Fari Islands, North Male Atoll, Male, Maldives, Maldives

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

About The Ritz-Carlton Maldives, Fari Islands

The property is ideally located at Fari Islands, in the North Malé Atoll of the Maldives, which is a 45- minute journey by speedboat or a 10-minute seaplane flight from Malé International Airport. The resort features white sandy beaches, turquoise lagoons and coral reefs with marine life. Shaped by the Maldivian sun and shored by the Indian Ocean, guest villas at The Ritz-Carlton Maldives, Fari Island are expected to range in size from one to three bedrooms, featuring the refined elegance and legendary service that define The Ritz-Carlton brand. The property is also expected to offer a choice of outstanding culinary venues serving an array of international and local cuisines, in addition to a full suite of fitness and recreational facilities including a signature Ritz-Carlton Spa. The Ritz-Carlton Maldives, Fari Islands is part of Fari Islands, an archipelago that features three world-class hospitality brands inclusive of The Ritz-Carlton. The guests are expected to have access to a picturesque Fari Marina – the archipelago’s communal beating heart. Built around a vibrant Beach Club, Fari Marina features charming boutiques and a handpicked selection of dining options. Spaces have been designed by the renowned Kerry Hill Architects, to bring about a delicate balance of serene and social.

POSITION SUMMARY

Advise employees on in-house groups, policy changes, or other pertinent information. Ensure consistency in services provided across providers. Provide massage services to guests using props and/or products. Promote, sell, and answer questions about spa/salon services. Ensure guest comfort and safety throughout service. Maintain cleanliness of tools, workstation, and/or treatment room throughout shift, and secure supplies and equipment at the end of each shift. Check computer for updates and changes to schedule and inform providers of last-minute changes. Complete requisitions, stock, organize, and dispense products and supplies. Inspect work areas and tools/equipment to ensure conformance to company standards. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area.

Assist management in hiring, training, scheduling, counseling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1-year of related work experience.

Supervisory Experience: Less than 1-year supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: National Massage Certification

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.