Experience Inc. Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Job-specific accountabilities :

• Owns the product backlog and feature prioritization process

• Works with software development teams to define hypotheses, run experiments (surveys, concept testing, analytics tools, A/B testing), and analyze data to make decisions on features that influence the direction of the product (owner of product backlog)

• Leads agile teams to ensure that value is delivered to users through appropriate epics

• Drives the product strategy, planning, and delivery of key capabilities for the product (defines product goals)

• Acts as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user research

• Leads the ideation, design, and planning of the product; monitor and report on product KPIs

• Proactively removes obstacles impacting success of sprints; manages key dependencies

• Works with strategic design to gain an understanding of use personas, pain points and journeys

• Provides insights into product, technology and market trends

• Defines roadmaps and detailed user stories, and partner with engineering masters to enable delivery of prioritized features

• Collaborates with engineers & leadership to uncover pain points and opportunities to accelerate the delivery of new value through software

• Manages communication and delivery between design & engineering teams

• Specifies and effectively communicates requirements for current and future products

Knowledge and Skills:

• An entrepreneurial spirit and comfort working within in rapidly changing environment

• Analytical, ability to think strategically and creatively

• Able to design roadmaps

• Create well designed and thought out Jira Stories, Epics and Tasks that define scope and definition of done

• Experimenting with emerging technologies and understanding how they will impact what comes next

• A capacity for constant learning from both success and failure, remaining open to change and continuous improvement

• Good organizational and problem-solving abilities that enable you to manage through creative abrasion

• Good verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes

• Partners well with other squads, but tactfully protects their squad from distractions

Experience:

• BA or BSc in a technical discipline (computer science, engineering)

• Experience in data architecture, data modelling, and service-based architecture

• Familiar with cloud infrastructure, Dev Ops, Jenkins, Azure, PCF, Soap services

• Experience with languages such as Java Springboot or .NET Core or Node.js

• Firm knowledge of JIRA and Confluence

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .