Experience Inc. Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

This role reports to the Compliance Data Analytics Lead and shall be responsible for supporting compliance systems, ensuring our controls are effective and supporting the various business segments in strengthening the various compliance programs thru involvement in the design, development, and implementation of these systems.

Responsibilities

• Understand system interdependencies and collaborate with project teams accordingly to reduce the risk of unknown impacts when carrying out design.

• Production of high-quality technical and/or functional specifications and processes using structured analysis and data modeling techniques that translate business requirements, ideas and concepts into value added solutions and intuitive user experiences.

• Identification and escalation of key risks, issues, and dependencies, as well as cost benefit tradeoffs among a variety of options to align with overall project and program objective.

• Process modeling and analysis skills including but not limited to process improvements, gap analysis between current and future state along with root cause analysis.

• Carry out impact assessment work on system design and system changes and verify that proposed solution meets the design.

• Builds and maintains strong internal network at all levels of the organization, relationships with other counterparts within the organization. Collaborates with other compliance teams as well as technology teams to operationalize business plans and targets.

• Works with various segments and ICS, to identify opportunities for automation, recommend areas for improvement and innovation.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Background in Compliance such as AML/ATF, Sanctions Screening, Name Scanning, Transactions monitoring would be an advantage.

• Knowledgeable in best-in-class processes, tools, and technology, as well as application of practical results-oriented approach to deliver value-adding solution.

• Data analytics background would be an asset, including within risk management functions at other financial institutions (banks or insurance companies)

• Data visualization tools (e.g. Power BI)

• Technical Skills: Proficiency in SQL, experience with other programming languages such as Python is preferred. Knowledge of data warehousing concepts, database design principles, data modelling and ETL processes. Experience in implementing Azure Data Analytics solutions.

• Understands and with ability to document and question inputs, outputs, business logic and flow of data and can identify dependencies and connectivity.

• Able to design secure solutions that are well thought through and include both an intuitive user experience and design of interrelated systems.

• With knowledge of financial services/Insurance operations and products

• Experience in AML Risk Management tools and systems (e.g. Bridger, FCRM), a plus.

• Working with new solutions and commercial off the shelf solutions

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .