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Join the prestigious team at Waldorf Astoria Seychelles Platte Island as a Russian-speaking Personal Concierge. This is an incredible opportunity for someone with a passion for delivering exceptional service and creating memorable experiences for our luxury clientele. As a Personal Concierge, you will be responsible for providing personalized, one-on-one services to ensure our guests enjoy a seamless and unforgettable stay.

Key Responsibilities:

• Welcome and engage with Russian-speaking guests, providing top-tier personalized concierge services.
• Manage guest itineraries, including dining, excursions, spa treatments, and other recreational activities.
• Anticipate guest needs, providing proactive solutions to ensure a flawless guest experience.
• Serve as the primary point of contact for VIP guests, ensuring all needs and preferences are met.
• Collaborate with internal departments to ensure all guest requests are fulfilled efficiently and effectively.
• Assist in resolving any guest issues or concerns promptly and professionally.
• Ensure detailed and accurate record-keeping of guest preferences for future visits.

Qualifications:

• Fluency in both Russian and English is essential.
• Previous experience in a luxury hospitality or concierge role is highly preferred.
• A warm, approachable demeanor with exceptional communication and interpersonal skills.
• Strong attention to detail and the ability to anticipate guest needs.
• The ability to work in a fast-paced environment while maintaining the highest level of service.
• Knowledge of Seychelles and the island's offerings is an advantage.

Job: Guest Services, Operations, and Front Office

Title: Personal Concierge

Location: null

Requisition ID: HOT0AYKS

EOE/AA/Disabled/Veterans