Experience Inc. Jobs

Date Posted:

2024-10-03

Country:

Spain

Location:

Golfo De Salónica 73, 28033 MADRID, Spain

Moving people. Shaping the future. At OTIS, we take pride in leading the industry we founded. There’s never been a better time to join our team as we continue our journey as an independent company. We are the leader in elevators, escalators and moving walkways. Now, we’re seeking an ORDER TO CASH (O2C) LEAD for the Iberia & Africa Region based in Madrid (Spain).

As O2C Lead, your responsibilities will include:

• Leading and organization collections and billing activities in every Operating Area.

• Establish collections and billing escalation process.

• Improve process and facilitate closure of issues.

• Define credit limits or credit policy.

• Ensure compliance with approval matrix.

• Close collaboration with branches to ensure correct application of stop servicing / handover actions.

• Animates risk committee.

• Operating Area process owner.

• Governance of outsourcings in collection and billing activities.

• Relations with different stakeholders.

• Comply with Company policies

To be successful in this role you need these requirements :

• Bachelor in Business Administration.

• Fluent in English (minimum level C1).

• Minimum 5-7 years' experience in similar positions.

• Previous experience leading in-house and outsourced teams.

• Valuable: training as project manager and in continuous improvement processes.

• Availability to travel (40-60% of the time) throughout the region, mainly when starting the position.

If you like the position and meet the requirements, do not hesitate to apply!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.