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NAVITUS HEALTH SOLUTIONS LLC Supervisor Clinical Operations Remote in MADISON, Wisconsin

JOB REQUIREMENTS: Lumicera Health Services Powered by Navitus Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the \"new norm\" in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. Due to growth, we are adding this Supervisor, Clinical Operations (RN) to our Clinical Services department. We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Under general direction of the Manager, Clinical Services, the Supervisor, Clinical Operations (RN) will be responsible for overseeing the Clinical Operations RNs within the Specialty Pharmacy Clinical Services Department. This role will work closely with Clinical Services leadership to ensure staff are providing clinical and service excellence for our patients utilizing Lumicera\'s Clinical Patient Management Program while meeting company quality and service level goals. In addition, the supervisor will assist in the development and execution of new or existing clinical outreach programs to exceed client expectations. This position is responsible for providing telephonic education to patients and caregivers following the Clinical Protocols and working within the nursing scope of practice and guidelines. This individual will offer clinical intervention, counseling, and support services, which require substantial knowledge, judgement and professionalism based upon the foundation of nursing practice and superior patient care. The Supervisor, Clinical Operations (RN) will assist in compliance, adherence and persistency programing within the specialty pharmacy. This position will also facilitate with manufacturer and client partners as well as provider clinics and facilities to carry out mutually agreed upon programs and protocols. Is this you? Find out more below! How do I make an impact on my team? Schedule and monitor day-to-day workflow and staffing levels to ensure continuity of patient care. Develop employee\'s skills, evaluate performance, and provide feedback. Oversee resolution of employee relations. Conduct hiring, training and evaluation of staff. Develop, track and monitor employee\'s compliance to quality, service, and production standards to meet department goals. Produce, perform and maintain clinical program material and services promoting patient care. This may include but is not limited to development of clinical process documents, manufacturer program services and evidence-based practice materials. Perform clinical assessments, provide disease and drug specific information to the patient and/or caregiver... For full info follow application link. Navitus Health Solutions is an Equal Opportunity Employer: Disabled/Veterans/Male/Female/Minority/Other ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/27E7834D754049FE

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